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Collections Analyst with Italian

Accenture Sp z. o. o.
Warsaw (PL)
Closing date
Nov 25, 2021

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Job Details

What will You do:

  • Collect and recover customer receivables and debt.
    Ensure cash collection activities meet the requirements of the client by reducing debt aging.
    Maximizing cash collection and collecting high-quality dispute information, while maintaining a professional relationship with the client and their debtors.
    Contacting clients regarding overdue accounts and determine reasons for non-payment; identifying the cause and analyzing of overdue receivables

    Collecting past due items on assigned accounts through proper use of correspondence, phone calls, emails

    Establishing and maintaining positive relationships with customers (internal and external)

    Responding to all customer inquiries in a timely and professional manner to include questions regarding credit holds, collection/past due issues and account reconciliation.

    Cooperating closely with other departments such as Sales, Supply Chain, Customer Service, Master Data.

    Participating in implementing policies and procedures for standardizing process and improving controls and performance.

What we expect from You:

  • Very good English and fluent Italian (at least C1 level).
    Work experience in a similar role (at least 1 year)

    Pro-client approach

    Attention to detail and great organization skills

    Excellent interpersonal skills, team spirit


Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.

Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders.

With approximately 373,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.

Find Us
00-121 Warszawa
Sienna 39
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