Finance Support Assistant required for our client to work on a full-time basis based at County Hall on a temporary basis, initially until the end of October.

Full time: Monday - Friday

Pay: £10.21ph

Job Purpose

To assist the Team Leader/Manager and finance team with adherence with financial policies and procedures to deliver a quality, customer-focused, cost-effective and efficient service.To assist the finance team with the administrative and financial procedures, and the processing of information relating to Adult Social Care Finance.To ensure that the information and data for which they are responsible, meet the standard set by the service.

Main Duties and

Responsibilities:

To be responsible for carrying out all the duties of the job in accordance with the County Councils Equality and Diversity Policy.Promote the Council's values when working.As directed by their manager, ensure that they maintain an awareness of appropriate specialist, technical, legislative and regulatory knowledge and ensure they are consistently applied and are reflected within the services provided.To comply with the County Council's policies and supporting documentation in relation to Information Governance - this includes Data Protection, Information Security and Confidentiality, ensuring that accurate information is held on data management systems and paper files, and communicated safely and securely.To work and promote good communication through phone, email or post; dealing with queries as required.To work in accordance with agreed work instructions to maintain continuous service improvement.To work as part of a team and to support the training of colleagues in their role.To provide administrative support, including opening and sorting the post, sending out letters and forms, answering the phone.To review case notes, interrogate systems and run reports to extract relevant information to resolve queries and monitor/process/action informationTo record all actions undertaken and relevant information on the service user case file.To enter and update information held on computer systemsTo contribute to process improvements, and to ensure up-to-date procedural guidance documentation is adhered to; to support any policy and/or process changes, and/or developments in new service initiatives.To adhere to business continuity and data recovery arrangementsTo provide information to enable a response to complaints, Freedom Of Information requests and data breaches in a timely, sensitive and effective manner in accordance with Corporate and Statutory policy.To provide relevant information as directed by their manager for the preparation of performance reports.

Substantial, demonstrable and relevant Experience of:

experience in dealing with queries and correspondenceworking in a computer-based financial background including using Microsoft Officedealing with the publicthe importance of confidentiality, and accurate information/data managementThe ability to effectively communicate in writing and converse at ease with a wide range of people and provide advice in accurate spoken EnglishTo be able to use and apply Information Technology efficiently and effectivelyTo be able to manage own time effectively to ensure tasks are accurately completed and deadlines are met.Able to gather information, analyse, and complete tasks timely and accuratelyAble to work flexibly to meet changing priorities, using own initiative or as part of a teamAn understanding of and commitment to Equal Opportunities, and the ability to apply this to all situations.Must be able to perform all duties and tasks with reasonable adjustment, where appropriate, in accordance with the provisions of the Equality Act 2010Ability to travel to service points within Leicestershire County Council in a cost-efficient way.Smart appearance commensurate to the duties of the post