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Assistant Manager - CBO - HO Thane

Employer
Tata Group
Location
Thane Thane Maharashtra, Maharashtra, India
Salary
Competitive Salary
Closing date
Oct 23, 2021

View more

Job Role
Accounts Assistant
Salary Range
United Kingdom - GBP - £
Sector
Finance
Contract Type
Permanent
Hours
Full Time
Level of qualification
Not qualified, Part qualified, Qualified, CIMA
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Position Title : Assistant Manager / Sr. Executive (Corporate Business Operation)

Department : Corporate Business Operations

Level / Band : Assistant Manager / Sr. Executive

Reports to Direct : Manager / Asst. Manager - Corporate Business Operations

Matrix

Supervises : Full Time / Support Staff

Geographic Area Covered : PAN India

Stakeholders Internal : Sales / Ops

External : Sales, Corporate Clients, Intermediaries, Insured Members

Key Result Areas

New Business

. Responsible for onboarding of new policies including overseeing the new business documentation, specific client requirements

. Setting up of new policies sourced in system

. Scrutiny of the new business documents, raising of pending and follow up with sales / clients and preparation of new business kit within agreed SLA and QC limits

. Monitoring the updation & maintenance of the New Business & Renewal Tracker including closure of the pending requirements raised

. Upload of data into System, issuance of bill and payment of the bill

. Cashiering of the new business payments received

. Initiating of the medicals wherever applicable with the TPA and clients, followup with client/sales/TPA for the completion of medicals

. Liaisioning with the clients and underwriters for completion of underwriting and resolution of any pending or clarifications required.

. Publishing of MIS on Sr. Management / sales at agreed frequency

Renewals

. Responsible for renewal of existing policies including overseeing the renewal documentation, specific client requirements

. Scrutiny of the renewal documents, raising of pending and follow up with sales / clients and preparation of renewal kit within agreed SLA and QC limits

. Monitoring the updation & maintenance of the New Business & Renewal Tracker including closure of the pending requirements raised

. Reconciliation and upload of renewal data into System, issuance of bill and payment of the bill

. Cashiering of the renewal payments received liaising with the F&A for receipt of payments

. Initiating of the medicals wherever applicable with the TPA and clients, followup with client/sales/TPA for the completion of medicals

. Liaisioning with the clients and underwriters for completion of underwriting and resolution of any pending or clarifications required.

. Publishing of MIS on Sr. Management / sales at agreed frequency

Policy Servicing

. Responsible for monitoring of the requests received on the common email id and tracking of the requests received on the email

. Maintaining of the tracker and populating of the requests received, allocating the same within the team

. Processing of the requests in system received including additions, deletions, sum assured changes within agreed SLA and QC limits

. Initiating of the medicals wherever applicable with the TPA and clients, follow up with client/sales/TPA for the completion of medicals

. Liaisioning with the clients and underwriters for completion of underwriting and resolution of any pending or clarifications required.

. Providing claims checklists after maker - checker for claims intimated on the common email id within defined TAT

. Training clients and promoting usage of PACE with clients

. Handling of PACE related queries and liaisoning with IT for their resolution

. Publishing of MIS on Sr. Management on a daily basis

Commission Settlement

. Responsible for commission settlement process including reconciliation of commission at a policy level, accounting entries, handling of queries from intermediaries

GST

. Responsible for end to end GST invoicing including sharing of pro-forma and final GST invoices, handling of queries from clients

Regulatory and Other Senior Management Reporting

. Responsible for complete Regulatory reporting including Monthly New Business and Renewal Reports, BAP reports, Quarterly Statistics, Public Disclosures, Reinsurance reporting and any other report requested for from time to time

. Responsible for understanding the internal stakeholder requirement and delivering as per requirement

. 100% accuracy and timeliness in all reporting

Reconciliations and Controls

. Establish appropriate controls in existing and / or new processes

. Monitor the processes at regular frequencies for any gaps, implement appropriate corrective actions and monitor the success

System Enhancements

. Understand the changes resulting from existing product modifications or refiling or new product launches

. Continuously look for opportunities to automate existing processes to ensure seamless business delivery

. Raising of the requirement with IT and ensuring their timely deployment

Skills Required Technical

. Insurance Basics

. Good command on MS- Excel, MS-Word

Qualification : Graduation

Experience : Insurance, Group Operations

Communication skills

Effective application of written and oral communication to provide information, gain understanding and maintain effective working relationships

Creative thinking skills

Ability to think of original, diverse and elaborate ideas

Supervising / Leadership skills

Using appropriate methods, skills and styles to move others towards task achievement, providing feedback on performance matters and offering opportunity for training and development

Yes

Teamwork skills

Working cooperatively with others, providing support and sharing information and credit

Yes

Influencing skills

Ability to affect or change how someone or something develops, behaves or thinks

Yes

RelationshipBuilding skills

Building and or maintaining friendly, reciprocal and warm relationships with networks of people who may be able to assist in business

Yes

Decision making skills

Ability to choose from among multiple alternatives and to make rational decisions when faced with an emergency situation

Position Title : Assistant Manager / Sr. Executive (Corporate Business Operation)

Department : Corporate Business Operations

Level / Band : Assistant Manager / Sr. Executive

Reports to Direct : Manager / Asst. Manager - Corporate Business Operatio

Experience: 0.00-50.00 Years
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