Job Title:
Area Cleaning Manager



Salary:
£30,000 + company car, laptop, and smartphone



Location:
Newcastle / Tyne and Wear Area (up to 25 sites)

Our client is a leading multi service provider in the UK Facilities / Cleaning Sector.

They are looking to recruit an Area Cleaning Manager, the role will cover up to 25 retail sites in the Newcastle / Tyne and Wear area.

Key responsibilities will include: -

• Responsible for the effective management of a team of cleaning operatives, ensuring customer audit scores achieve above the client expectations

• Confident in dealing with both employees and clients on the phone / email

• Adaptable within changing environments and cope well under pressure

• Proficient with the latest IT systems, in the use of Excel, Word and Email

• Flexible with hours worked

• Have a 'Customer first' approach

• Create and develop effective long-term relationships with clients, through regular contact and ensure positive feedback regarding Customer Service

• To lead, motivate and develop people using the available skills and resources, identifying developmental needs, setting objectives and evaluating performance for all the team

• Ensure recruitment of team members in accordance with our Company's recruitment procedure and terms and conditions of employment

• To ensure all HR policies, procedures and guidance are followed in respect of all employees

• To review cleaning standards, people structures & levels, productivity and compliance documentation

• To facilitate the required equipment, consumables and chemicals orders to sustain the operation within budget

• Regularly audit and review the client contract with a view to increasing productivity and profitability whilst ensuring contract specific KPI's are consistently exceeded

• To ensure Health and Safety policies are adhered to and all appropriate documentation is prepared and maintained i.e. risk assessments, method statements etc.

• Accountability for achieving budgeted performance on materials, equipment and labour

• A 'lowest cost to operate' approach to exceed financial targets where possible

Candidate's background & experience: -

Our client is looking for people who are very 'customer focussed' and candidate must be IT Literate and a confident user of Excel, Word and Email.

Our client is looking for someone who is a very strong communicator and who can build strong relationships with client and their own staff and who has a strong work ethic.

Ideal candidates will have a multi-site cleaning management background, ideally within a Retail fast paced environment, our client can also consider people with multi-site management background from facilities, catering, retail, or other services sectors.

Candidates must have a full and valid driving licence and live in and around the Newcastle area.

Role will involve working some weekends and an immediate start is available.

To apply please submit your full and up to date CV to Michael Hanson at Exclusive FM