Accounts Receivable Officer
Your new organisation
Southend on Sea Borough Council is a Unitary local authority, providing vital services to meet the needs of the local community. We employ around 1,800 staff who are working alongside our partners and local communities to deliver the Southend 2050 ambition and make lives better for the people of Southend.
Working for Southend on Sea Borough Council offers a challenging and rewarding career in local government within a collaborative and innovate environment, with the benefit of flexible working practices to support a positive work life balance. As a Unitary Authority we are responsible for all local government functions ranging from social services, transport, public health and parks through to planning, trading standards, community safety and education, so we offer a wide range of career opportunities. The diversity of our economy and communities and investment in a number of exciting regeneration projects makes our Council a great place to work, learn and make a difference.
Your new role
We are currently looking to recruit a dedicated full-time Accounts Receivable Officer to join our well established and friendly Accounts Receivable team. This role offers hybrid work patterns, a busy and supportive environment and a great work life balance. As an Accounts Receivable Officer, you will seek the most efficient collection routes, meeting council and customers' needs, and influence the implementation of best practice processes in performance and service delivery so that the team meets its collection targets and supports broader corporate objectives.
The team deal with the day-to-day administration, billing, collection and recovery of miscellaneous income owed to the Council. Dealing with a diverse range of customers and services that the Council provide it is essential that applicants have a strong background in delivering excellent customer service in a pressured environment. Liaison with other internal departments is a key part of the role.
For an informal chat about the role and/or to request a copy of the full job description, please contact Uzo Nebechi on 01702352452.
What you'll need to succeed
To be successful in this role, you need to have strong communications skills and the ability to liaise with stakeholders at all levels. As a service we deal with enquiries from the general public, Councillors, MP's and other departments, therefore knowledge of General Data Protection is essential for this role, as is an eye for detail. It would be advantagous if you have experience of working in a debt recovery environment as the role will involve ensuring customers pay their invoices when due, negotiating payment arrangements where necessary and taking suitable recovery action on unpaid debt.
Being able to work well as part of a team is essential, whilst also being able to work independently, make decisions for yourself and manage your own workload. Officers are also required to achieve individual goals and team targets therefore applicants should be able to demonstrate experience of working in a performance driven environment.
Ability to use computer systems including word processing, spreadsheets and databases is essential for this role.
What you'll get in return
If you join the Council, you will enjoy a range of benefits including flexible working (with a blended approach to office and home working), salary sacrifice schemes, 24 days holiday (excluding bank holidays) and excellent training and development opportunities. A full list of benefits provided by Southend-On-Sea Borough Council can be found on the Jobs at the council web page under the "Why Work for us Tab".
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
"Please note: Applications for this vacancy may close prior to the date advertised above so you are advised to apply as soon as you are able to".
The Council is an equal opportunities employer. They welcome applications, regardless of race, colour, nationality, ethnic or national origins, sex, disability, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, age or religion or belief. All applications will be considered solely on merit.