Position Title Assistant Director of Financial Aid

Employee

Department Office of Financial Aid

Reports to Assistant Vice President of Financial Aid

General Function

Under the general supervision of the AVP of Financial aid, the Assistant Director will assist in the overall

administration of all Federal, State, Institutional, and Private aid programs for both current and prospective Clark Atlanta University students. The Assistant Director will coordinate general activities related to the packaging and overall delivery of student aid, including monitoring reports created from aid packaging and data loads. The Assistant Director also performs problem resolution, oversees and coordinates with internal and external customers, and assists with coordinating mailings, reconciliations, and reporting.

Position Duties

ELLUCIAN BANNER A MUST

 Responsible for assisting in the design and/or development of functional/technical aspects of the student

aid system; assists in updating the collection, tracking, and reporting methods used to analyze data.

Collaborates with Information Technology to participate in ongoing system development and

maintenance of procedure and processing manuals.

 Manage the processing of federal and state student aid via software functions.

 Perform the routine batch processes that import applicant/student data into our system of record and

transfers data between systems; manually enter information when electronic data transfer is not an

option (i.e., ISIR loads, verification files).

 Review and maintain internal controls and policies and procedures to ensure compliance and timely

delivery of funding.

 Prepare statistical financial aid data for internal analysis, annual reporting, and reporting to outside

organizations and regulatory bodies, including the A-133 audit, FISAP, etc.

 Manages withdrawal processing and Return to Title IV funds.

 Oversees awarding and delivery of funds to all students.

 Perform the new aid year set up and testing, including quarterly patches and releases.

 Corresponds with internal and external constituents, including students, parents, campus partners,

department of education, and other agencies.

 provide comprehensive financial aid counseling and related assistance to all eligible students, both

undergraduate and graduate

 Supports staff by analyzing complex questions and resolving problems/issues with assigned aid

programs.

 Create financial aid policies, application forms, brochures, award letters, and accompanying materials,

ensuring that all materials are compliant with current and changing federal legislative and regulatory

guidelines.

 Provide expertise and input on financial aid trends and initiatives to senior management, current and

prospective students, and other constituent communities.

 Represent the office in various meetings and presentations.

 Assists in training new and existing staff members to understand and utilize Ellucian Banner system.

 Trouble shoot system problems as they present and recommend/implement appropriate resolution.

Job Requirements:

Clark Atlanta University

Job Description

 Supervise the call center for the office of financial aid

 Responsible for auditing the US Department of Education records in preparation for eligibility of aid

determination; audits and completes variance reports; ensures data integrity; and reviews and updates aid

awards; assists with preparing/reviewing EDE reports and aid packaging summaries for students.

 Other duties and projects as required.

Knowledge, Skills, and Abilities

 Strong leadership skills with the ability to work independently. Excellent customer service skills and an in-depth

working knowledge of BANNER. Working knowledge of Federal and State financial aid programs and

regulations. The ability to multi-task and complete various assignments within the prescribed deadlines. Excellent

analytical, written, and oral communication skills a must. Knowledge of CPS and COD procedures. Experience

with Pell and Direct Loan processing. Must not be in default on federal student loans and have the ability to

access federal student aid databases (NSLDS, COD, FAAaccess).

Minimum Hiring Standards

Education  Bachelor Degree in Higher Education, Business, Social Science, or related field

required. Intermediate SQL programming knowledge and experience creating

Ellucian Banner software experience A MUST

Years of Experience Minimum of 5 - 7 years progressive responsible experience. Three years supervisory

experience