If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Financial discipline and accountability count more today than ever. Which is why your performance and innovation will find a reception here like nowhere else as you help people live healthier lives while doing your life's best work.(sm)

Positions in this function prepare and maintain records of accounts receivable, including receipts, claims and overdue invoices. Applies all incoming cash receipts and wire payments to the appropriate general ledger accounts. Computes interest charges, processes refunds and related items. Performs periodic and month-end balancing and reporting activities.

Note: Does not include employees involved in premium billing and collections.

Work Schedule: Monday-Friday and 7am-7pm cst variable. 8 hour shift. Overtime if necessary.

If you currently reside in the Dallas-Fort Worth, TX area, you'll enjoy the flexibility to telecommute* as you take on some tough challenges. The position will be onsite once covid restrictions are lifted in Dallas-Fort Worth, TX.

Primary Responsibilities:

• Extensive work experience, possibly in multiple functions
• Work does not usually require established procedures
• Works independently
• Mentors others
• Acts as a resource for others
• Coordinates others' activities

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED (or preferably higher)
• 1+ years of experience as a team lead, managing, or supervising 2 or more direct reports in a Customer Service environment
• 1+ years of A/R/Billing management experience
• 2+ years claims, appeals or grievance experience
• 6+ months of experience handling escalated calls
• Ability to work any of our 8-hour shift schedules during our normal business hours of (7:00am - 7:00pm CST). It may be necessary, given the business need, to work occasional overtime
• 4+ years experience with Microsoft Office (Ability to create, copy, edit, send & save documents, spreadsheets, and correspondence using Microsoft Word, Microsoft Excel & Microsoft Outlook)
• Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance.

Preferred Qualifications:

• Bachelor's degree
• Coding certification
• Coding experience

UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: #RPO, Dallas, Fort Worth, Texas, A/R, accounts receivable, claims, billing, leader, appeals, grievance