The main responsibility of the role is to ensure end to end accounting of the member transaction postings, this can be services booked on behalf of our members for Travel and/or Lifestyle. It will be important to have a keen eye for detail and enthusiasm to learn as the role covers a significant volume of transactions. Over time the role has the possibility to support and develop in wider finance functions.

Who We Are

At Ten our goal is simple, to become the most trusted service business in the world.

We are already the global market leader for lifestyle management and concierge services, providing services from a 22 strong global office network with over 800 employees. We use our expertise, technology and buying power to grant our members direct access to the best travel, live entertainment, dining and luxury retail services. We also work closely with suppliers to provide exclusively negotiated benefits and employee loyalty schemes.

We deliver our service through a combination of Ten's proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to keep innovating, inspiring and to continue to improve the lives of millions of members.

To find out more about working at Ten, hear from some of our people and have a sneak peek at our offices, please watch this short video here.

Core Responsibilities: Member Transactions

Transactional:

• Posting Sales and Cost of Sales for member transactions
• Reconciling and paying supplier statements pertaining to member travel/lifestyle
• Posting and Reconciling bank transaction in the accounting system
• Posting and Reconciling all control accounts on a weekly basis
• Reconciling all BS nominals related to member travel/lifestyle
• Performing Month-end closures - prepayments, accruals, deferrals, etc.
• Reconciling Intercompany and Intercompany Debtor control pertaining to member transactions
• Posting and Reconciling Stock related items
• Assisting in cashflow forecasting for member transactions including producing monthly member cash values
• Raising and Reconciling monthly Single use credit cards
• Managing member payments and direct debits
• Bank Reconciliation
• Uploading invoices for the member accounts
• Ownership of Private membership inbox
• Reconciling and clearly maintaining private membership related nominal accounts
• Producing Monthly Balance Sheet schedules with clear commentary
• Preparing Aged Debtor and Creditor reports
• Full ownership of Mailboxes (Email Inbox)
• Liaising with Relevant Team in terms of reporting or queries
• Dealing with daily Help Desk queries such as processing refunds, customer care or any other necessary requests
• Any other adhoc queries such as helping with month end on other business units

Private Membership:

• Managing member payments and direct debits
• Bank Reconciliation
• Uploading invoices for the member accounts
• Ownership of Private membership inbox
• Reconciling and clearly maintaining private membership related nominal accounts

Reporting:

• Producing Monthly Balance Sheet schedules with clear commentary
• Preparing Aged Debtor and Creditor reports

Other Responsibilities:

• Full ownership of Mailboxes (Email Inbox)
• Liaising with Relevant Team in terms of reporting or queries
• Dealing with daily Help Desk queries such as processing refunds, customer care or any other necessary requests
• Any other adhoc queries such as helping with month end on other business units

• Assisting during audits
• Supporting EMEA Accountants and wider finance team when needed
• Any other tasks and projects required by the wider finance team, on an ad-hoc basis

Requirements

• Candidate will need to be based in Cape Town
• Studying towards an Accounting qualification (ACCA, CIMA or Equivalent)
• Good mathematical skills
• Proficient in Excel
• Good communication and networking skills.
• Self-motivation as well as working well within a Team
• Good understating of ATOL, ABTA, TOMS etc is a definite plus - For Travel related responsibilities
• Knowledge of additional language (German, Spanish) is beneficial but not crucial.

Benefits

Our people are at the heart of the business and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development.

All our employees also enjoy a range of benefits regardless of where they are based. Not only do we offer a remote work option, but employees also get 3 extra days of annual leave in their third year and an extra month of every 5 years. In line with these milestone lengths of service, we also operate a Ten Loyalty Reward program - this is a bonus (although we prefer to refer to this as ‘extra spending money') that is awarded once these milestones are reached. The thinking behind the program is that not only does it recognise and reward commitment and loyalty to the business, but it can also be used to fund the adventures to be had during sabbaticals - this is the main intention and driving force behind the program. We want to give our people extra spending money so that they can truly enjoy their sabbaticals.

Other benefits that Ten offer, specific to the South Africa office, range between access to ICAS Employee Health and Wellness (EHWP) services which are confidential and free for all employees to use, all the way through to various discounts on both travel and entertainment events (the latter is of course available regardless of location). There are also lots of social events throughout the year as well as a break-out room where employees can relax (or, if they wish, play one of the numerous games we provide!) whilst enjoying our latest fruit drop.

We also offer a company contribution towards medical aid, transport home for those working a late shift (applies to those who don't have a car) and, one of our more popular perks, working holiday opportunities with the ability to work from any of our 20+ offices without taking annual leave.

Preference will be given to candidates in alignment with the employment equity plan of the organization

Ten works with a small Preferred Suppliers List currently, focused on specialists in each location. Please note we are not accepting any further agencies onto our PSL at this time.