Looking for an experienced AR officer who likes working at a fast pace! You'll join a large, high performing AR team!
About us

The Winning Group isn't just a retail business as you might know us; we are a leading technology and logistics company and a premium retailer. We are a multi-award winning fourth generation Australian family owned business, whose entities include Winning Appliances, Appliances Online, Home Clearance, Rogerseller, Heelix and national logistics and installation business Winning Services.

About the role

As a part of the Accounts Receivable team, you will bring with you your past experience as a credit/ AR professional and a love of working in a fast paced environment! You will need to show initiative and be supporting the rest of the team, and will proactively ensure that all internal and external customer enquiries are solved as soon as possible. You'll also not mind the data-entry side of things… we have A LOT happening in the team and with that comes the administration to ensure the team runs smoothly and organised.

Please note this position is based in our Redfern HQ, with some flexibility to work from home a few days a week.

What your day-to-day will look like

• On a daily basis you'll be processing and reconciliation of daily receipts - cheques, EFT, card payments
• Allocation of customer payments and processing journals as required
• Process refunds and pro-forma payments with Accounts Payable
• Handle inbound/ outbound calls and emails - we get a lot of these!
• Managing own debtors' ledger - collection and management of overdue accounts
• Reconciliation of customer accounts
• Investigating and resolving queries and disputes
• Process credit applications
• Liaise with internal and external contact to address any matters concerning outstanding debtors
• Action accounts with external collections agency, trade insurers and liquidators as required
• Entry of all AR transactions in a timely manner to enable Accountants to complete Bank Reconciliations
• Assist in providing information and reporting to ensure discrepancies are resolved

A bit about you

• At least 3 years experience in a credit/ Accounts Receivable position
• Experience within the retail / FMCG industry would be beneficial
• Strong customer service skills and focussed collection technique
• Intermediate excel skills (formulas, v-look ups etc.)
• Previous experience working with Navision would beneficial, but otherwise knowledge of at least one other ERP is needed
• Very strong attention to detail and organisation

What's In It For You?

• We're agile, dynamic and aim to push boundaries - on top of our century long history, we are leading the way for innovation in the Australian retail industry
• Flexible working arrangements, currently most of the finance team are working from home, but you will need to be able to travel to our Redfern HQ when we head back to the office
• Our Redfern HQ is just a bus ride from central station
• Generous product discounts
• We are committed to providing a fun and happy workplace culture
• We have an outdoor deck with a BBQ - great for breakfast!
• You will really be part of a family - we are a family-owned and family-run business