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Surveyor - Occupier Management (London or Manchester based)

Employer
Cluttons
Location
London, United Kingdom
Salary
Competitive Salary
Closing date
Jun 24, 2021

View more

Job Role
Other
Sector
Finance
Contract Type
Permanent
Hours
Full Time

To assist with the day to day management of client's properties/portfolios within Cluttons Corporate Occupier Services team, reporting to Senior Surveyor. Key responsibilities include:

  • Take a proactive approach to dealing with daily estates management issues, liaising with Landlords, Managing Agent and Tenants as appropriate
  • Ensure all client data is kept accurate and up to date through implementation of the data change process on TRAMPS
  • Liaise with Clients and Client's solicitors about upcoming lease transactions that will impact the property portfolio as well as other third-party suppliers
  • Maintain workflows and progress reports on Cluttons client Portals
  • Inspect properties to ensure compliance with lease terms and statutory requirements to identify asset management opportunities and operational cost savings e.g. utilisation of vacant space
  • Advise on lease queries including, but not limited to, repair, access, boundary disputes, rights, maintenance, and payment queries.
  • Consideration of and processing applications for licences, e.g. assignments, alterations etc., providing written reports and recommendations to and liaising with clients and client's solicitors.
  • Be able to review and analyse service charge budgets to ensure Corporate Clients are minimising OPEX costs
  • Financial Management to include:
  1. Preparing and approving rent payment files for lease payables
  2. Collection of tenant arrears, in liaison with the client accounting team
  3. Assist with budgeting/variance reporting, bad debt monitoring, funding requests and charge raising for lease payments or receipts
  4. Invoice Approvals
  • Preparation of client reports and attendance of client periodic meetings.
  • Assisting in the delivery of strategic real estate projects
  • Helping to develop and enhance client relationships
  • Assist in the identification of new opportunities and in client pitching to support business growth plans
  • Liaising with other service lines and specialist teams within the firm as required i.e. Lease Advisory, Client Accounts, Project Building Consultancy
  • Attend external networking events, keep abreast of market developments

Requirements

  • MRICS qualified or working towards your APC (second year)
  • An understanding of Estates Management, preferably from an occupier/tenant perspective
  • Knowledge of TRAMPS, or other Property Management Systems
  • Experience in lease reading
  • Good understanding of Landlord and Tenant Act 1954 to advise Clients on lease events and any Notices they will need to be served or Notices served on Clients.
  • An understanding of data analytic tools such as Power BI (desirable)
  • A self-starter keen to take on responsibility for managing instructions or subsections of major instructions within team with ability to prioritise when required
  • Excellent communication skills
  • Enthusiasm to drive efficiencies within the team
  • Ability to manage workloads and multitask to deal with multiple clients
  • Ability to build rapport and relationships both internally and externally
  • Excellent team management, leadership, coaching and mentoring skills
  • Full, clean driving license (not essential)

Benefits

Holidays: 25, increasing to a maximum of 30Auto Enrolment Pension SchemeLife AssuranceInterest Free Season Ticket LoansCycle to work schemeFlu and Eye Care VouchersEmployee Assistance ProgrammePlus Flexible benefits policy that allows you to pick and choose additional benefits including:
  • Purchase of 5 days holiday
  • Discounted Gym membership
  • Dental Insurance
  • Home computing and technology programme
  • Private medical insurance
  • Health cash plan

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