He Waka Eke Noa | Creating Great Together

Here at BNZ, it's about more than just banking. We work together in an agile, energising environment to create innovative solutions that won't just help our customers be good with money, but also do great things with it.

Customer, Product & Services owns the strategic direction for banking products across BNZ balancing commercial and customer outcomes working closely with our colleagues across the business to achieve this. We are made up of 4 distinct product domains and 5 centres of expertise including Analytics, Marketing & Design, Product Transformation & Projects, Line 1 Assurance & Control, and Remediation.

Te Kaiurungi | About the Role

The Remediation Analyst is part of the CP&S Remediation centre of excellence that focusses on making things right for when multiple customers are impacted by issues such as errors in pricing, disclosure, or compliance.

Guided by the Senior Remediation Manager you will work in a squad alongside a Remediation Lead to deliver a portfolio of cases. You will own the analytical deliverables for your cases including identifying impacted customers and determining degree of impact for each customer. You will also:

• Develop the remediation plan with the case Remediation Lead
• Deliver all data and calculation requirements for your remediation cases
• Obtain data extracts, and validate data with stakeholders as required
• Engage with business stakeholders, keep them accountable and informed of data and calculation progress and issues
• Perform required validation processes and control checks across all extracted data and customer remediation calculations

This is 2 year fixed term agreement.

Ō Pūkenga | About You

You'll be a team player who will bring excellent communication skills and a drive for continuous improvement. You will also possess:

• Strong analytical capabilities
• Proficiency manipulating large amounts of data in excel and building models
• Good attention to detail, ability to execute analysis accurately
• Ability to apply business knowledge and logic to analysis
• Highly organised and efficient, ability to work on multiple cases at once
• Good knowledge of BNZ products

Haere mai ki Te Peke o Aotearoa | Come to the Bank of New Zealand

If you're ready to join a supportive team of BNZers who are passionate about the work they do and the results they achieve, then apply now and let's create great together.

Applications for this role will close on Sunday 30 June 2021 at 11:55pm