At Frontiers we are on a mission to make science open to everyone.

Research is the foundation of modern society and it's thanks to advances in science that we enjoy longer, healthier, and more prosperous lives than ever before in human history. We are an open access technology-based publisher and in the 10+ years of Frontiers we have disrupted the STEM publishing world and are now one of the largest, most-read and most-cited publishers globally.

We are passionate about our mission and we welcome all those who are dynamic, collaborative, courageous and rigorous. Come join us to help make science open - Your Impact Matters!

The role

We are looking for a diligent person to join our team of accounts receivable specialists. The successful applicant will be required to undertake a variety of financial and non-financial tasks to help collect the company's revenues including the processing of incoming payments, dealing with customer queries and requests, processing invoice adjustments and preparing account reconciliations.

You need to be a self-starter who takes initiative and can maintain professionalism in a fast-paced environment, as well as communicating effectively with both external customers and internal stakeholders.

Responsibilities

• Issue and process invoices and invoice adjustments;
  
• Effectively deal with customer enquiries and requests;
• Verify discrepancies and resolve client billing issues;
• Perform day to day financial transactions and reconciliations, including verifying, classifying, computing, posting and recording accounts receivables' data;
• Monitor accounts to identify overdue invoices;
• Ensure all customers remain advised of their outstanding debts and deadlines;
• Facilitate collection of invoices due by sending reminders and contacting costumers to encourage timely debtor payments

About you

• University degree
• Finance background is a plus
• Strong knowledge of English (company language); French is a plus
• Customer service orientation (previous customer service experience a plus)
• Excellent knowledge of Excel
• Ability to work in a fast-paced and international environment
• High degree of accuracy and attention to detail
• Strong interpersonal skills
• Team player

What we OfferInternational environment
With over 35 nationalities across our offices in London, Lausanne, Madrid, Seattle and Beijing, you

can certainly say that we are a diverse company. You will have the opportunity to work with

teammates in other offices, as well as with researchers, editors and authors from across the globe.

Great offices
Our Lausanne HQ (designed for us) is spread over 3 floors, including a large canteen with a Foosball

table and a multi-purpose room used for regular free yoga classes. Our other offices are hosted at

WeWork and include communal spaces with coffee bars and activities all week. We are very socially

active and organize lots of fun activities, ranging from happy hours, parties, sports events and much

more.

Key Benefits

• 26 days holidays + Office Closure over the Christmas period
• Participation in the annual company bonus scheme
• Access to the latest equipment
• Extensive learning opportunities through our Plurasight and LinkedIn Learning partnership
• We offer a flexible working framework, and support Remote Working opportunities across Poland

Frontiers actively embraces diversity and is a safe and welcoming workplace. Recruitment is free from discrimination - including based on race, national or ethnic origin, age, religion, disability, sex, gender identity or sexual orientation. With over 600 employees from more than 50 different nations, our diversity creates vibrant teams and constantly challenges us to appreciate multiple perspectives.