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Credit Control

Employer
Hays A&F
Location
England, Essex, Harlow
Salary
£25000 - £30000 per annum
Closing date
Jun 30, 2021

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Job Role
Credit Control
Sector
Retail & Wholesale
Contract Type
Permanent
Hours
Full Time

Job Details

Your new company
Hays are recruiting on behalf of an extremely successful and market leading retailer of luxury products. This company has a significant global presence and are looking to bolster their existing team by hiring a new Credit Controller.

Your new role
You will be responsible for your own portfolio of clients and be responsible for monitoring all credit and payment activity on those accounts.
More specifically you will be responsible for:

  • Responsible for ensuring customers are contacted promptly by telephone, fax, email or letter to chase payment of overdue accounts and resolve any outstanding credit or debit claims.
  • Producing account reconciliations to monitor and identify any deviations from customers agreed Credit Terms and also ensure prompt resolution of all debit & credit claims.
  • Occasionally meetings are required with customers.
  • Producing Ecom account reconciliations on a weekly basis to ensure all transactions are accounted for and to escalate any issues or ruptures in the order to cash cycle.
  • Processing all debit/credit claims and queries in a timely manner and within authorised sanction limits. Collating, processing and then inputting customer Debit Notes to the Debit Note database. Checking the returns database and processing associated credit notes.
  • Prepare and present to the Head of Credit detailed information regarding all outstanding items. Any material incidents of late payment for the major accounts must immediately be communicated to the Head of Credit.
  • Reviewing held order list 3 times daily i.e. by 9.30 am., 12.30 pm. and again by 5.30 p.m. Express delivery orders being held require that a call is immediately made to the customer and all other accounts are to be contacted within 3 days.
  • Reviewing the daily payments received against the Held Order list and release orders where the overdue payment has been made.
  • Additional to debt collection by telephone, email & letter correspondence then the following standard letters are to be printed & sent out. - Account Summary letters sent out mid-month. - Final Demands at end of month and copies kept - Held order letters sent out daily
  • Ensure all standard office Clerical duties are to be performed in a timely manner and as we are a customer facing department we also deal with many incoming telephone calls/queries from customers and other departments.


This is a full time role and is office based Monday to Friday, working 37.5 hours a week

What you'll need to succeed
You will need to have previous Credit Control experience ideally working in a retail environment. You must have strong IT and Excel skills and be able to manipulate data effectively. You ideally will have gained or be working towards a CICM qualification.

You will need to be immediately available or available on short notice and be happy working within a covid secure office space.

What you'll get in return
You will receive competitive weekly pay, free parking and discounts on products. If successful for a permanent position a number of additional benefits will be available.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Company

To locate your nearest Hays office please visit:

https://www.hays.co.uk/office-locator/?utm_source=&utm_medium=email&utm_campaign=email168

Or call:

T: 0207 259 8794

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