Requirements    
At least high school diploma - University graduate preferable
1-3 years of experience in Customer Contact processes - Chat or Voice operations in F&A collection process will be a great asset
Working experience with MS Office or equivalent office productivity tools
Fluency in English and Greek language
Good Business awareness, Team work, Adaptability, time management
Business Awareness of Accounts receivable -  Collections process, including knowledge of upstream and downstream processes and how they impact internal and external customers - will be a great asset 

Responsibilities    
Telephone or chat based support to resolve customer / vendor queries
Adherence to normal contact center metrics defined for the proceses, such as First Contact Resolution, Average Handle time, Average Speed of Answer among others as relevant.
Support and guidance on process to newer team members

We offer to the candidates    
Career in the multinational company
Opportunity to take part in international projects and gain experience with various businesses
Set of social benefits to choose from
Salary adequate to your competencies