OTC Associate with Dutch [Rekrutacja prowadzona online]
Contacting clients regarding overdue accounts and determine reasons for non-payment; identifying the cause and analyzing of overdue receivables
Collecting past due items on assigned accounts through proper use of correspondence, phone calls, emails
Establishing and maintaining positive relationships with customers (internal and external)
Responding to all customer inquiries in a timely and professional manner to include questions regarding credit holds, collection/past due issues and account reconciliation
Research and resolve dispute / deduction, perform root cause analysis
Assess and document credit risk based on risk profile, credit data and policy
What we expect from you:
Fluent Dutch and very good English
Excellent communication and interpersonal skills (written and oral)
MS Office (Excel) skills would be an asset
Experience in Accounts Receivable would be an advantage (but is not required)
Strong ownership and responsibility for the assigned activities together with strong organizational and time-management skills
What we can offer:
Using foreign language and new technology solutions daily, cooperating with various global Clients.
Constant support and clear development path from your first day at office - dedicated Buddy, who will help you in adjusting to the new workplace.
Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings.
Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are.
A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life.
Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives.
Full work comfort - private medical care, life insurance, access to MyBenefit platform, bonuses for referring new employees.
Modern, ecological office in city center with convenient connection for all means of transport (incl. chill room, game room, free bicycle parking and coffee-breaks at terrace).