Billing Operations Specialist

C Spire
Ridgeland, Mississippi, USA
May 03, 2021
May 12, 2021
Job Role
Credit Control
Contract Type
Full Time
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Work in the Applications Development Department, Billing Operations group to provide and ensure accurate/high quality billing. Perform a variety of technical work and operational tasks necessary for billing including billing verifications, customer billings, billing/record reconciliations, audits, billing support and research. The Billing Operations Specialist may also perform some minor scripting tasks to enhance and support the Billing Operations applications.

  • Perform pre-billing verifications and customer billings. Maintain billing documentation, configuration of billing files, and generation of billing reports.
  • Ensure revenue assurance by performing usage record reconciliation and billing and payment audits.
  • Assist in performing unit and integration testing, present final test results, and obtain agreement and approval to ensure accurate billings.
  • Provide daily and on-call billing operations support including researching billing errors and customer inquiries
  • Execute and support billing operations applications.
  • Assist in development and modification of the billing operations scripts/programs/applications. Generate and/or modify reports by writing queries against databases.
  • Perform additional duties as assigned.

    • Baccalaureate degree in MIS, BIS, Accounting or related field or equivalent years of related professional experience required.
    • Must have a working experience with MS Office products (Word, Excel, Powerpoint).
    • Must be able to work alone or as part of a team.
    • Experience with UNIX operating systems is preferred.
    • Billing operations experience preferred.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS: Must be able to sit for long periods and use computer keyboard and/or mouse while viewing computer screen. Must be willing to work a flexible schedule including some nights and weekends. Candidate must be very organized and detailed to ensure that the highest billing accuracy is achieved.

Note: This is a brief description of the Billing Operations Specialits' responsibilities and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment. Rev. 4/2021