Essential Requirements:

• Extensive client facing experience is a must due to high level of client contact in this role

• Experience of building successful relationships with both internal partners and external clients

• Ability to understand each client's specific needs and provide an excellent level of service

• Ability to adapt to changing business requirements, to ensure that processes are constantly improved to achieve excellence

• Strong written and verbal communication skills and an extremely keen eye for detailed and accurate recording of data

• Good team player, enthusiastic, flexible and committed, with the ability to positively influence team

• Ability to prioritise, use own initiative and be flexible

• Proactive approach to problem resolution

• Excellent attention to detail and accuracy

• Ability to work under pressure, meets deadlines, navigate change, and prioritise workload

• Project Management skills, ideally focusing on Lean Six Sigma methodology

• Decision-making and Problem Solving

• Advanced time management and analytical skills

• Languages beneficial especially Spanish