Business Support Payroll, Compensation & Benefits Officer- Workers Compensation

QBE Insurance
Newcastle, New South Wales, Australia
Competitive Salary
May 01, 2021
Jun 10, 2021
Job Role
Contract Type
Full Time
Participate in reviewing the wage entitlements for customers.
Business Support Payroll, Compensation & Benefits Officer - Workers Compensation

Location: Newcastle or Lismore, NSW

Type: Full-Time, Temporary

Your part in a changing world

At QBE, we're driven by our purpose - to give people the confidence to achieve their ambitions .

We are an international insurer and reinsurer offering a diverse portfolio of commercial, personal and specialty products, as well as risk management solutions. Our product portfolio includes property, motor, crop, energy, marine and aviation. We employ a team of more than 11,800 people, in 27 countries around the world.

The opportunity

As a Payroll, Compensation & Benefits Officer, you will be accountable for gathering information, reviewing original decisions on benefits and wage entitlements, recalculating, and remediating any identified errors. You will also have strong support for these accountabilities by Senior team members. Specific tasks may include:
  • Engaging external stakeholders to gather information to determine correct entitlements for Workers Compensation benefits
  • Contacting parties to advise of outcomes as a result of a review of entitlements
  • Maintaining accurate records on engagement activities, considerations and decisions.

  • The roll is a full-time temporary contract located in either our Newcastle or Lismore office with the occasional travel between offices and the City required.

    Your story so far

    We are looking for a confident and capable professional, who has demonstrated analytical and service delivery skills with strong attention to detail. We require self-motivated individuals who can maintain these levels of excellence through times of change and show resilience in the face of any challenge. You will possess the following experience and skills:
  • Experience in payroll
  • Understanding of government agency payroll systems / practices
  • Strong customer service skills
  • Attention to detail
  • Strong communication skills
  • An aptitude for analysing information and making sound decisions

  • We are here to support you

    We are proud to have been Voted #5 in the 2019 Top 20 Australian Workplaces for New Dads - HBF Direct Advice for Dads and we achieved Gold employer status in the 2019 Australian LGBTI Inclusion Awards.

    We also offer a range of benefits to help provide holistic support for your work life, whatever your circumstance.

    As a QBE employee, we will offer you:
  • Flex@QBE leave to enhance your work/life integration
  • Our 'At My Best' wellbeing program, which includes a free 12-month subscription to Headspace
  • Access to 'Share the Care' - 12 weeks' flexible leave for new parents inclusive of paid superannuation
  • Income protection insurance and reimbursed Death and Total Permanent Disability insurance premiums
  • Access to REACH My Best - free holistic wellbeing coaching, nutritional, financial and legal advice and confidential counselling
  • Discounts on insurance products, car hire, hotels, goods and services
  • Benefits through our various sports and arts sponsorship partners such as free and discounted tickets.

  • Join us.

    Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.

    QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at

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