Business Analyst - Global Payroll

Canberra, Australian Capital Territory, Australia
Competitive Salary
May 01, 2021
Jun 11, 2021
Job Role
Business Analyst
Contract Type
Full Time
Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.The purpose of our existence is to make it simple for small businesses everywhere to pay their people correctly and with confidence.You will be part of a team that will solve problems for payroll customers in all regions. This team will work very closely with other Payroll teams and teams within the wider portfolio to deliver seamless experiences for our customers. Our teams are a unique blend of humans passionate about solving problems that really matter , with powerful fresh new eyes and deep domain knowledge in Xero & Payroll.We are looking for a business analyst who deeply understands Xero's purpose and someone who will focus their energy and effort on executing solutions that solve the problems for our customers. We're looking for people to work on challenging problems with solid business and analytical skills, confident stakeholder management and a strong Agile mindset and a proven track record of delivery.

You will have the opportunity to

  • Relate to, and relay the product vision and strategy from product leadership to the development team as needed, including providing clarity on customer and business value
  • Identify things that need attention and ensure the development and product leadership team are aware of them ahead of time
  • Working with development teams and sweating the details; understanding, agreeing and documenting process, workflows, requirements and acceptance criteria
  • Communicate effectively with a range of stakeholders including engineering, product, design, delivery, CX, business team representatives, subject matter experts and external customers
  • Develop positive and constructive relationships with your wider cross-functional team; including Engineers, Designers, Delivery Coaches, Architect, Data, Product
  • Collaborate with and support the development team in the understanding of user personas, creation of user stories, user journeys, story mapping, and acceptance criteria
  • Contribute to functional and nonfunctional requirement understanding and definition
  • Support the team to develop, deliver and measure the success of experiments, hypotheses of achievable learnings and measurable value sooner
  • Contribute to refining, sizing and estimating the product backlog, sprint planning, and showcase preparation/presentation

  • What You'll Bring With You

  • Hands-on experience with Agile processes and Lean principles and delivery in a software development environment
  • Experience working in SaaS environment is advantageous
  • Experience in a problem-solving role using critical thinking skills
  • Excellent analytical, evaluative, and problem-solving abilities with a keen attention to detail
  • Excellent stakeholder management and interpersonal skills
  • A growth mindset, motivated to improve professionally and personally
  • Why Xero?At Xero we support many types of flexible working arrangements that allow you to balance your work, your life and your passions. We offer a great remuneration package including shares plus a range of leave options to suit your well-being. Our work environment encourages continuous improvement and career development and you'll get to work with the latest technology. Our collaborative and inclusive culture is one we're immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. We are a member of Pride in Diversity, in recognition of our inclusive workplace. So, from the moment you step through our doors, you'll feel welcome and supported to do the best work of your life.