Premium and Credit Officer

Employer
DXC Technology
Location
Melbourne, Victoria, Australia
Salary
Competitive Salary
Posted
Apr 24, 2021
Closes
Jun 10, 2021
Ref
126b84417b4c
Job Role
Other
Sector
Finance
Contract Type
Permanent
Hours
Full Time
Job Description

:
Position dimensions :

Skills & experience selection criteria :

Core Skills:
  • A high level of communication and interpersonal skills
  • Customer Service Orientation
  • Ability to prioritise and work to deadlines with changing priorities

  • Knowledge & experience
  • 3-4 years' experience within the WorkCover industry
  • Knowledge of the Premiums Act and Premiums Order
  • Understanding of the Premium calculation
  • Computer skillsMicrosoft Office (Word and Excel)WorkSafe systems: ACCtion & VPCS

  • Key accountabilities/Key activities

    Portfolio management
  • Manage a Portfolio of allocated clients to ensure Premiums are calculated correctly and paid on time
  • Ensure Policy targets & Audit Compliance service standards are met at all times
  • Processing of New Business applications in accordance with Worksafe guidelines
  • Responding to internal and external customer queries accurately and in a timely manner, whilst meeting performance targets
  • Accurate data entry of certification information
  • Ensuring legislative guidelines are followed at all times

  • Continuous Improvement & Initiative
  • Attending and actively participating in training to maintain a detailed understanding of the relevant Premiums Act, Premiums Order, WorkSafe regulations and policy guidelines
  • Participate in training to increase knowledge in debt collection

  • Customer service
  • Demonstrate a commitment to customer satisfaction with regards to internal and external customers in all activities

  • Values
  • Demonstrate a commitment to and understanding of the DXC/Xchanging values

  • Health and safety
  • Demonstrate a commitment to and understanding of the safety needs of their own position and other staff and clients at all times.

  • Privacy Compliance
  • Comply with privacy requirements
  • Complete all privacy training when required, and attend all privacy training sessions

  • Other activities
  • Other activities to ensure the efficient operation of the team as directed reasonably by direct manager
  • Similar jobs

    Similar jobs