Job Description :

Key

Responsibilities:


• Close monitoring of requests raised by branches and CS teams and ensure cases are processed within timeframes committed to branches and business.

• To have an eye for detail and be quality focused and willingness to work in shifts.

• Ability to process volumes and adept in handling single and batch processing.

• Should be an effective team player and have good interpersonal skills

• Sensitive to issues of confidentiality and compliance

• Openness to work in flexi hours

• Daily volume tracking and reporting

• Ensure merchant account creation requests are fulfilled accurately within defined turnaround times

• Timely and accurate processing merchant pay outs along with resolution of queries received from channels

• Ensure general ledgers balances are reconciled and exceptions are identified, reported and resolved on a timely basis.

• Ensure accurate and timely resolution of disputes received from member banks

• Track for settlement reports from network partners and ensure accurate and timely settlement and reconciliation.
Qualifications :

Desired Candidate Profile

• Prior experience in handling Banking operations (Credit Card/Debit Card/Prepaid/ATM or Merchant operations, account maintenance, acquiring disputes and association settlement.

Qualifications
Graduation
Experience:
Candidates with 2 to 5 years of relevant industry experience.

Job Description :

Key

Responsibilities:


• Close monitoring of requests raised by branches and CS teams and ensure cases are processed within timeframes committed to branches and business.

• To have an eye for detail and be quality focused and willin

Experience: 2.00-5.00 Years