Senior Business Analyst (2)

Vantegic Solutions Ltd
Sandton, South Africa
Apr 07, 2021
May 07, 2021
Job Role
Business Analyst
Contract Type
Full Time
  • The Business Analyst (BA) becomes involved with the client before project initiation in the project conceptual phase
  • The BA acts as a Lead to other Business Analysts in large, complex projects, consult with other business analysts and clients on organization cross-boundary projects
  • The BA acts as the client relationship manager and is responsible for consulting with the business to understand its problems, opportunities, goals, and objectives, define the business needs for new and/or enhanced products, services or optimized business processes
  • The BA works closely with the project managers and business technology specialists in developing the appropriate the solution to meet the business need
  • In addition to performing many business analyst activities, a lead will coordinate and oversee the work of other BAs as it relates to a specific project
  • Responsible for defining the business need across the organization/ enterprise and not just for a specific department or business unit
  • Includes the scoping of several inter-related initiatives and helping senior-level business stakeholders make informed decisions about which initiatives to tackle and how to tackle them
  • Focus is not just on the IT Business Analysis, but includes the analysis of business process and organizational change
  • Ability to tackle projects across multiple domains and handle new business domains with the same level of confidence as familiar ones
  • Part of leading multiple BA's also means mentoring the junior and mid-level business analysts in the team
  • Viewed as an expert on the process and best practices for conducting requirements practices
  • Responsible for maintaining a deep awareness of how a business operation works and helping the stakeholders explore technology possibilities to execute more effectively on their roles
  • Utilises expertise in strategic planning, tactical execution, project management, process management and business systems requirements definition to implement IT solutions
  • The BA acts as auditor of documents and models produced by other business analysts to ensure quality, consistency, and completeness of the information
  • The BA is an active participant for the life of the project through all phases and will be required to mentor Business Analysts and to advocate for the business whilst working closely with a variety of internal and external business partner
  • Gathering requirements through Workshops & Needs Analysis sessions
  • Facilitating requirements elicitation workshops
  • Developing business requirements specification
  • Developing Functional Requirements specifications
  • Facilitating document sign-off
  • Implementation of the completed product
  • Responsible for creating test scripts for systems
  • Responsible for creating business specific user templates
  • Through a significant in-depth knowledge of business analysis skills and techniques; knowledge and use of technology and applications and in-depth business knowledge
  • Act as a champion to changes within the business analysis profession and to motivate business analysts in continuous development
  • Assists project leadership in identifying potential project plan variances
  • Consult with business stakeholders on business needs, issues, and concerns.
  • Facilitate communications between business and IT
  • Lead requirements planning activities and monitor and manage requirements throughout the project lifecycle
  • Manage the communication plans for project and stakeholders during project phases
  • Monitor industry activities and identify and recommend potential solutions and opportunities
  • Recognise and manage business trade-offs, conflicts, and market pressures.
  • Publish and manage ongoing, timely daily reports, summaries of KPI's, and actual performance to business plans/goals, other ad hoc projects including key tactical and strategic initiatives
  • Ensure the integrity of and validate the data supplied by the various teams, the systems, and other databases used to report metrics and performance
  • Serve as the initial point of contact for the reporting of issues with operations, data, existing KPI's and act as the primary decision maker for the prioritization of real-time issue resolution
  • Collaborate with operations and business leadership to develop, test, and implement new key performance metrics and conduct ad hoc root cause analyses
  • Act as a source of operations and supply chain knowledge and problem-solving capabilities to deliver sound analyses, recommendations, and actionable improvement programs across the organization
  • Work with other departments of the business such as Finance, IT, Business Divisions, and HR as needed for routine reporting of KPI's, continuous improvement, and ad hoc projects
  • Identify opportunities for process improvement (people, process, or technology) to increase efficiency within the specific projects. Assisting in the periodic reviews of the various activities performed in order to improve the quality and productivity of services provided to the business
  • Support and assist in the automation of data collection, reporting, and dashboards to reduce costs, improve accuracy and service level in order to free up the BA's time so additional value-added work and projects can be completed to better serve the business

Proven Deliverables (Mandatory):
  • Business Requirements Specifications
  • Business Briefs
  • UML
  • Use Case
  • Sequence
  • Collaboration
  • Component
  • Functional Test Cases
  • Qualitative and Quantitative Performance Criteria

  • 8+ years experience in the analysis and design of Enterprise solutions
  • 8+ years experience in process analysis and mapping
  • 5+ years experience in co-/leading projects
  • Knowledge in project/program management, portfolio management methodologies and tools
  • Must possess very strong business acumen
  • At least 2+ years experience working in the Financial Services sector specifically the banking sector

  • Matric - Mandatory
  • Relevant tertiary education (degree/honours)
  • Advantageous qualifications/certifications:
  • IIBA
  • PMI
  • ITIL
  • Cobit
  • Scrum or Agile related

Knowledge and Skills:
  • Business Process Analysis and improvement
  • Business Process Mapping
  • Business Analysis
  • Requirements specifications gathering and documentation
  • Developing of Test Scripts
  • UAT & Testing
  • Change Management
  • Client Relations
  • Excellent Written and Verbal communication skills
  • Excellent presentation skills
  • Broad knowledge of the business across organisational boundaries and its culture
  • Broad Knowledge of the organisations application systems purpose, functions and system interactions
  • Good understanding of technology and trends in the market industry relating to the Public Sector
  • Adept and effective stakeholder meeting coordinator and interviewer to elicit requirements from all personality types
  • Clear and effective author of requirements specification packages
  • Effective use of business assessment tools: Feasibility studies; Business cases and cost-benefit analysis; Requirements estimations; current state analysis and needs assessments
  • Effective use of business modelling specifically process and workflow modelling
  • Excellent facilitator at requirements workshops, brainstorming sessions and JAD workshop
  • Experienced and skilled user of office tools advanced knowledge of Microsoft Word, Excel, PowerPoint, Project Office, and Visio
  • Thorough knowledge and use of business analysis tools and techniques
  • Thorough knowledge and use of organisation standard business modelling tools
  • Understanding of test strategies, test plans and test execution