Senior Billing Specialist

An opportunity has arisen to join our Billing department based within our office in The Mailbox, Birmingham. Reporting to the Group's Billing and Renewals Manager, we are recruiting for an experienced Senior Billing Specialist to ensure that the Billing operation is able to operate efficiently, effectively and deliver on key strategic goals.

What you will be doing

• Ensure accurate billing across all streams of billing - Recurring, transactional, services, milestones and ad hoc
• Provide the required dataset to ensure that customers are accurately billed aligned to the agreed schedule
• Assist and manage current billing projects and develop / adapt the billing controls and processes based on the findings of the projects
• Ensure billing is completed to agreed SLA's
• Perform high-level analysis of period results, investigate and resolve any exceptions or inconsistencies

What you will be good at

• Ability to interpret and analyse data
• Ability to resolve exceptions and disputes as well as manage client expectations
• Ability to work well under pressure and meet deadlines
• Excellent verbal and written communication skills
• Experience working in a similar environment (software / technology industry preferable)

What we do for you

• Generous Annual Leave - 25 days, plus public holidays, with the ability to buy additional days
• Employee Assistance Programme - Advice, support, and counselling 24/7
• Life insurance - 4x times salary
• Top Achievers Club - Our yearly VIP trip includes flights, transfers and accommodation to recognise excellence in our employees
• 65% Internal Mobility - Committed to the development & growth of our people
• Advanced Perks At Work - Exclusive employee discounts & benefits portal
• Charity Fundraising - Proud to be a Patron of The Prince's Trust; every employee is entitled to one day of volunteering each year
• Pension Scheme - Up to 5% matched contribution
• Income protection insurance

Who we are

Advanced are one of the UK's largest and most successful software companies. Our products sit at the heart of some of the country's best-known businesses, charities and public sector organisations, powering their key services and functions. Driven by the millions of people who interact with our products every day in hospitals, schools, transport providers, sports clubs and a wide range of instantly recognisable brands, in our 8-year history we've already grown phenomenally quickly with a £254m turnover and 2,300 staff serving over 19,000 customers across the UK.