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Business Analyst / Consultant - Payroll

Employer
Ascender HCM
Location
Petaling Jaya, my
Salary
Competitive Salary
Closing date
Mar 1, 2021

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Job Role
Business Analyst
Sector
Finance
Contract Type
Permanent
Hours
Full Time
The Role

Ascender is growing! We are a leading Payroll outsourcing and HCM solutions provider across APAC. We have a new opportunity for a Business Analyst/Consultant , located in our office in Petaling Jaya, Malaysia.

As a Business Analyst/Consultant you would utilise your knowledge and experience in Payroll and Human Resources to assist the Lead Ascender Business Consultant with delivery of short- and long-term payroll implementation projects for our valuable clientele.

You will assist the Lead Consultant to understand and document client business requirements and configure the payroll application as part of the system implementation process. You will support the Lead Business Consultant in project delivery from initial "Kick-Off" to final "Go Live", per the scope of work signed off by the client.

If you are a recent graduate with at least 1-2 years' work experience in the outsourced payroll environment, or if you are a more experienced business consultant and you would like to develop your career long term - this could be the ideal opportunity for you. Business analysis or payroll implementation experience a strong advantage.

We support remote onboarding and working from home according to current state or country restrictions, with return to the office location when restrictions are lifted.

Key Responsibilities:
  • Support the Lead Business Consultant to:
  • Conduct workshops to understand client requirements.
  • Define client requirements, provide gap analysis, and configure the outcome into the payroll application .
  • Provide system training to clients.
  • Conduct project planning, and create action / issue log tracking of multiple implementations concurrently.
  • Perform project activities including system configuration, data migration, parallel run and documentation over the project life cycle as per implementation methodology.
  • Acquire professional consulting skills in the areas of product customization, business process documentation and system integration.
  • Exhibit professionalism and high business ethics.
  • Provide quality documentation in relation to issues and proposed solution.
  • Support internal users such as Payroll Delivery Team and Technology Support Team.

  • Skills & Experience Required:
  • Minimum of one year's work experience within the payroll outsourcing industry, with involvement in either implementation of payroll/HRIS applications or in payroll operations and processing.
  • HRIS, Payroll, Leave and Benefit Claim Administration experience or knowledge required.
  • Experience as a business analyst or in a client-facing role a strong advantage.
  • Ability to learn new systems and processes quickly.
  • Experience with multi-country Asia payrolls an advantage.
  • Tertiary qualified in a relevant area eg HR/business/software systems.
  • Customer service orientation with excellent interpersonal skills.
  • Mandarin speaking candidate preferred, due to client requirements.
  • Good oral and written communication skills.
  • Good problem solving and analytical skills.
  • Excellent time management and prioritisation, with the ability to meet deadlines.
  • Good documentation and organisation skills.
  • Ability to work autonomously and to work collaboratively with multiple stakeholders.
  • Malaysian citizenship is required for this role.

  • What we offer
  • Competitive salary and benefits, and good office location.
  • A successful, growing and motivated team where the focus is on collaboration and support for great client outcomes.
  • Growing APAC organisation offering long term development and potential career opportunities.
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