Responsibilities
a) Identify, furnish, translate business scope to business requirements
b) Leading, facilitate, planning, clarification of requirements, product rationalization including workshops
c) Collaborate with vendor to define business requirements details (adhered to Master product rationalization/ account structure framework)
d) Collaborate with vendor to summarize, recommend & prepare Account Structure Simplification (To-Be) proposal
e) Collaborate with vendor to summarize, recommend & prepare Product Structure Simplification (To-Be) proposal
f) Prepare Business Requirement Document (BRD)
g) Identify, furnish, translate & prepare rationalization requirements to functional requirements
h) Collaborate with vendor to translate Business Requirement into Functional Requirement Specification (FRS)
i) Support Business Lead on Master Business Capabilities, Product Structure & Account Structure framework
j) Collaborate with vendor to highlight/ identify, propose & recommend potential business risks (internal & external), compliances & regulations and provide mitigation plan
k) Develop UAT test cases and collaborate with Digi business users
l) Support UAT execution. Review & sign-off UAT results
m) Clarification of business requirements (BA), product rationalization (vendor), business simplifications (vendor) & data model transformation(vendor) during workshops
n) Collaborate with Digi to define KPIs, non-functional requirements, simplification objective & target
o) Collaborate with vendor to define details business process requirements (adhered to Master Business Process Simplification framework)
p) Collaborate with vendor to summarize, recommend & prepare Data Model Transformation (To-Be) proposal
q) Collaborate with vendor to summarize, recommend & prepare Business Operation Process (To-Be) proposal
r) Collaborate with Digi & BA to define requirements for products and services (P&S) & business rules in BRD
s) Identify, furnish, translate & prepare simplification requirements to functional requirements
t) Collaborate with vendor to translate Business Requirement into Functional Requirement Specification (FRS)
u) Support Business Process Lead on Master Business Operation Processes framework
v) Collaborate with Digi Business stakeholder to drive billing capabilities prioritization, capabilities execution strategy
w) Collaborate with vendor in understanding the Master Product Rationalization framework and translate into business domain capabilities & product structure in supporting all business services
x) Establish Master Business Capabilities, Product Structure & Account Structure framework to serve all business services
y) Lead Master Business Capabilities framework for all business domains
z) To liaise closely with vendors to establish the framework
aa) Product Rationalization UAT results review & sign-off
bb) Collaborate with Digi Business stakeholder to drive business processes simplification prioritization, execution strategy
cc) Collaborate with vendor in understanding the Master Business Simplification framework and translate into business domain operating processes in supporting all business services
dd) Establish Master Business Operation Processes (including all customer facing channels) framework to serve all business services
ee) Lead Master Business Operation Processes framework for all business domains
ff) To liaise closely with vendors to establish the framework
gg) Highlight/ identify, propose & recommend potential business risks (internal & external), compliances & regulations and provide mitigation plan