German Speaking Account Manager 18 month FTC

Travail Employment Group : Burgess Hill
Shoreham-By-Sea Shoreham-by-Sea, West Sussex West Sussex, West Sussex, United Kingdom
Competitive Salary
Feb 19, 2021
Mar 25, 2021
Job Role
Contract Type
Full Time
Level of qualification
CIMA, Qualified

Job Title:
German Speaking Account Manager (18-month FTC)

Shoreham By Sea

Hours: Monday to Friday - 8am -4.30pm

£25k + Bonus (£30k OTE)

Benefits: 22 days holiday (increasing with length of service) basic pension, discretionary annual bonus, parking, Employee Assistance Program, cycle to work

Our client is a highly reputable, fast-growing Company supplying to both businesses and consumers all over the world. Due to a team member taking leave for maternity, they are looking to appoint a German Speaking Account Manager until September 2022.

This person will be responsible for managing existing B2B customers and maintaining growth in the German Market - developing both trade and wholesale accounts through excellent customer care.

The role will be trained in the office in Shoreham but will then involve a mixture of working from home and office working through the pandemic.

The Role:

  • Answering customer enquiries via telephone, email and online.
  • Processing enquiries and orders on to the in-house computer system.
  • Proactive outbound campaigns (calls, emails) to generate new business.
  • Help customers with stock enquiries and technical advice.
  • Negotiate deals with wholesale customers
  • Process customer payments
  • Manage customer back orders
  • Raise electronic invoices to customers
  • Use own knowledge and available information to advise customers
  • Cover for German Customer Services

Person requirements

  • Previous experience in a sales role is required
  • Problem-solving and decision-making
  • Ability to organise, prioritise own workloads
  • Self-motivated and ability to work with minimal supervision
  • Computer literacy and good working knowledge of Microsoft Office
  • Working knowledge of Sage
  • Strong written and verbal communication skills in German and English

Travail Employment Group is acting as an Employment Business in relation to this vacancy.