German Speaking Account Manager 18 month FTC

Employer
Travail Employment Group : Burgess Hill
Location
Shoreham-By-Sea Shoreham-by-Sea, West Sussex West Sussex, West Sussex, United Kingdom
Salary
Competitive Salary
Posted
Feb 19, 2021
Closes
Mar 25, 2021
Ref
2002531261
Job Role
Manager
Sector
Finance
Contract Type
Permanent
Hours
Full Time
Level of qualification
CIMA, Qualified



Job Title:
German Speaking Account Manager (18-month FTC)



Location:
Shoreham By Sea

Hours: Monday to Friday - 8am -4.30pm



Salary:
£25k + Bonus (£30k OTE)

Benefits: 22 days holiday (increasing with length of service) basic pension, discretionary annual bonus, parking, Employee Assistance Program, cycle to work

Our client is a highly reputable, fast-growing Company supplying to both businesses and consumers all over the world. Due to a team member taking leave for maternity, they are looking to appoint a German Speaking Account Manager until September 2022.

This person will be responsible for managing existing B2B customers and maintaining growth in the German Market - developing both trade and wholesale accounts through excellent customer care.

The role will be trained in the office in Shoreham but will then involve a mixture of working from home and office working through the pandemic.

The Role:

  • Answering customer enquiries via telephone, email and online.
  • Processing enquiries and orders on to the in-house computer system.
  • Proactive outbound campaigns (calls, emails) to generate new business.
  • Help customers with stock enquiries and technical advice.
  • Negotiate deals with wholesale customers
  • Process customer payments
  • Manage customer back orders
  • Raise electronic invoices to customers
  • Use own knowledge and available information to advise customers
  • Cover for German Customer Services

Person requirements

  • Previous experience in a sales role is required
  • Problem-solving and decision-making
  • Ability to organise, prioritise own workloads
  • Self-motivated and ability to work with minimal supervision
  • Computer literacy and good working knowledge of Microsoft Office
  • Working knowledge of Sage
  • Strong written and verbal communication skills in German and English

Travail Employment Group is acting as an Employment Business in relation to this vacancy.