German Speaking Account Manager 18 month FTC

Job Title:
German Speaking Account Manager (18-month FTC)

Location:
Shoreham By Sea

Hours: Monday to Friday - 8am -4.30pm

Salary:
£25k + Bonus (£30k OTE)

Benefits: 22 days holiday (increasing with length of service) basic pension, discretionary annual bonus, parking, Employee Assistance Program, cycle to work

Our client is a highly reputable, fast-growing Company supplying to both businesses and consumers all over the world. Due to a team member taking leave for maternity, they are looking to appoint a German Speaking Account Manager until September 2022.

This person will be responsible for managing existing B2B customers and maintaining growth in the German Market - developing both trade and wholesale accounts through excellent customer care.

The role will be trained in the office in Shoreham but will then involve a mixture of working from home and office working through the pandemic.

The Role:

• Answering customer enquiries via telephone, email and online.
• Processing enquiries and orders on to the in-house computer system.
• Proactive outbound campaigns (calls, emails) to generate new business.
• Help customers with stock enquiries and technical advice.
• Negotiate deals with wholesale customers
• Process customer payments
• Manage customer back orders
• Raise electronic invoices to customers
• Use own knowledge and available information to advise customers
• Cover for German Customer Services

Person requirements

• Previous experience in a sales role is required
• Problem-solving and decision-making
• Ability to organise, prioritise own workloads
• Self-motivated and ability to work with minimal supervision
• Computer literacy and good working knowledge of Microsoft Office
• Working knowledge of Sage
• Strong written and verbal communication skills in German and English

Travail Employment Group is acting as an Employment Business in relation to this vacancy.