AR Collection & Credit Control Team Leader

Ninja Van
Subang Jaya, my
Competitive Salary
Feb 15, 2021
Mar 16, 2021
Contract Type
Full Time
Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.


  • Manage bad debts by following up with account managers, sales, billing personnel, client, or intermediary on unmatched collections
  • Manage outstanding payment and barring claims enquiries
  • Generate and publish accurate Debtors Ageing Report, Collection Achievement Reports and Management Reports, ensuring these are processed in line with the relevant financial procedures.
  • Oversee Accounts Receivables Collection Team and ensuring accounts receivables policies and procedures are performed efficiently and effectively.
  • Manage enquiries on payment details from internal and external customers
  • Reconcile accounts upon request
  • Track complaints for the department
  • Ensure timely delivery of relevant reports
  • Create solutions for payment settlements with clients and intermediaries
  • Fulfill the KPI's established by the management.

  • Requirements

  • Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
  • At least 3-4 years of working experience in related field.
  • Have relevant working experiences in banking/ finance, collections and related legal matters (a plus)
  • Proficient in Microsoft Excel and Microsoft Words.
  • Able to work in a fast pace and demanding environment.
  • Details oriented, highly organized and ability to reconcile complex accounts.
  • Able to work with people at all levels and possess good communications and interpersonal skills.
  • Fluency in written and spoken Bahasa Malaysia and English. Mandarin speaking would be an added advantage.
  • Submit a job application By applying to the job, you acknowledge that you have read, understood and agreed to our Privacy Policy Notice (the "Notice") and consent to the collection, use and/or disclosure of your personal data by Ninja Logistics Pte Ltd (the "Company") for the purposes set out in the Notice. In the event that your job application or personal data was received from any third party pursuant to the purposes set out in the Notice, you warrant that such third party has been duly authorised by you to disclose your personal data to us for the purposes set out in the the Notice.