Description

The BASF Shared Services Center Kuala Lumpur wasestablished in 2005. Located in Kuala Lumpur, it has approximately 700employees and provides functional services in the areas of Finance,Controlling, Information Services, Human Resources, Environment, Health &Safety, Procurement, and Import-Export Order Management to BASF companies andaffiliates in 17 markets across Asia Pacific. BASF also has three other SharedService Centers that cover Europe and the Americas, located in Berlin andLudwigshafen, Germany, and Montevideo, Uruguay.

Objectives of the Position

Provide Accounts Payable transaction processing support todeliver Accounts Payable services to BASC's customers in accordance withestablished Accounts Payable processes and work procedures and in compliancewith BASF policies, FRC requirements and local company legal and statutoryrequirements (if applicable).

Ensure that timelines and quality meet the agreed service levelsand targets.

To act as a backup, assist and perform other AP tasks as andwhen required.

Support new and existing team members through proper knowledgetransfer, sharing of resource, knowledge and experience

Main Tasks

Functional Tasks (including but not limitedto):

Process invoice validation within agreed timeline

Process accounts payable transaction activity namely vendorinvoice / employee claim

Accurately process all accounts payable transaction within thegiven time frame

All transactions should be process according to the establishedwork instruction and process definition guideline

Analyst must ensure the accuracy and the completeness of thetransaction processed

Attend to email receive in Accounts Payable mailbox through servicedeskchannel

Process urgent requests according to the stipulated deadline.

Follow up with local country end-users of problematic invoices

Provide resolution to enquiry e.g. from vendor / employeethrough servicedesk mailbox

Perform vendor statement reconciliation against BASF database

Attend to all assign tickets timely according to agreed timelinefrom Servicedesk department

Monitor and resolve Employee Reimbursement (Concur tool) claimerror with local company (LC)

Process Value-Added Tax (VAT) claims

Perform month end process and prepare month end reports

Liaise with the BASF business units and local companies onvendor issues

Ensure compliance to BASF policies, local company legal andstatutory requirements.

Such other tasks as BASC management and changing businessenvironment may require to be performed

Service Management

Execute work in accordance with the service management frameworkby providing timely and accurate customer service.

Ensure customer queries are attended to and resolved in atimely, responsible and proactive manner.

Quality and ContinuousImprovement:

Identify and recommend new idea / solutions to reporting Managerfor continuous improvement opportunities.

Perform routine update to Accounts Payable documentation (e.g.Work Instruction, Process Definition, Job Aid Knowledge Management) whenrequired.

Assist Manager to prepare internal functional training materialswhen required.

Support new and existing team members through proper knowledgetransfer; sharing of resource, knowledge and experience and best practicethereby ensuring quality is maintained through any staff transition.

Support for regional and global project improvements activitye.g. involve in User Acceptance Test and Training

Leadership, Cooperation and Supervision:

Professional guidance / multiple reporting lines

Follow BASF Group guidelines; accounting and reportingguidelines.

Understand and follow local regulation and statutoryrequirements

Frequent cooperation within BASF Group:

Counterparts in local company and end-users

Cross function team within BASC

Manager, senior analyst and peer team within Finance Deliveryteam

Other support function within BASC e.g. Control, Quality &Management (CQM) team

Frequent cooperation outside BASF Group:

BASF vendors

External auditors

Degree of Supervision Required in the job:

Work is regularly supervised

Requirements

Degree in accounting, finance or business administration, with no working experience or with 1-2 years relevant work experience in a medium size company.

Diploma or Certificate in accounting or business administration with 1-2 years' experience in Accounts Payable or other accounting function in an MNC or shared service.

Basic knowledge and understanding of Accounts Payable and accounting functions. Requires close job supervision.

Support low to medium complexity tasks and assist on small to medium sized project initiatives.

Basic knowledge and experience of MS office tools

Proficiency in English with good communication and writing skills

External experience in a shared service or business process outsourcing engagement will be preferable

Experience working in an SAP work environment

Good customer service mindset