Pensions Team Lead

Salary £28,000 - £31,000 (negotiable) + excellent benefits

Bristol (our Ref AL1009)

My client is an award winning Pension Provider and they now have 2 new vacancies for experienced Pension Team Leaders to join them. This is a great opportunity for individuals with strong pensions experience looking to progress further in their career. You will be working within a friendly environment in modern offices and will be provided with full support and encouragement to achieve your career goals.

You will be positive, professional and experienced and must be able to work on your own initiative to produce quality work on a timely basis. In addition, you should help to build an improved service offering in the department by contributing your time and expertise to the team.

Role overview

As a Team Lead you will be dealing with the administration of the pension schemes along with delegating work to your other administrators. You will be responsible for managing and processing all aspects of the pension and deal directly with clients and advisers.

Key responsibilities

• Receiving instructions and ensuring that any task activity is accurately completed
• Building and maintaining good relationships with clients and advisers
• Informing clients and financial intermediaries of specific matters or issues affecting their schemes, especially actual or potential problems
• Ensuring that client deadlines, all internally agreed key performance indicators, service standards and regulatory reporting requirements are met.
• Proactively identifies risk within the department and escalates concerns appropriately

Technical Skills

• Strong IT skills - able to effectively use the companys current IT suite
• Strong Excel skills, with exposure to other pension systems such as Origo
• High level of communication skills at any level

Skills and experience

• Pensions experience is essential
• Previous management or team lead experience
• Strong Administrative skills
• Customer focused
• Drive to continually improve your knowledge and skillset
• Support all administrators on your team
• Has a can do/positive attitude

If this role is of interest, please apply with an up to date CV. We aim to respond to all applications within 10 days. By submitting your CV you consent to it being retained for use in connection with this and future relevant and/or similar vacancies, you can of course, opt out of this at any time by emailing us. Full Privacy Notice can be found on our website.