A bit about us:

We're a bunch of people who go to great lengths to make sure our customers are the happiest customers out there. We may sell everything from washing machines to PlayStations, but at our core, we're a people business.

We roll up our sleeves and work together to make things happen. From logistics, recycling to our award winning IT teams, almost everything we do, we do ourselves to make sure every aspect of our customer journey is done properly.

We launched in 2000 as a result of a £1 bet in a Bolton pub. 18 years later we have a 5* TrustPilot rating (after 100K reviews), expanded our business into Europe, and floated on the London stock exchange, but we never lose sight of what we're about.

More about the Commercial Analyst role:

Working in the sales and margin team within our Commercial Department, you'll add value to the business driving commercial analysis of a specific category of products or marketplace.

You'll work within our wider commercial team helping to report, analyse, and explain performance before making recommendations on range, pricing, promotions, and our customer proposition.

Here's what you can expect to be doing as our Commercial Analyst:

- Perform in-depth analysis and make recommendations in relation to sales performance and mix, manufacturer performance, promotional activity, customer proposition and pricing, traffic and conversion performance by channel, performance of both free and paid channels

- Build collaborative relationships with our Trading, Supply Chain, Finance, and Acquisition departments providing each with a clear commercial steer

- Produce and develop weekly sales and margin reporting and analysis, utilising technologies

- Build and continually improve the monthly forecasting of sales, margin, and selling price for your category

- Support other business teams through analysis and sharing of best practice

Our ideal Commercial Analyst will:

- Minimum 2.1, preferably in Maths, Statistics, Economics, Accounting or Business-related discipline

- Confidence to challenge the status quo and offer recommendations

- Proficient in Microsoft Office, particularly Excel

- Solid business and commercial awareness

- Highly numerate/analytical mind-set

- Logical and tenacious approach, demonstrating a can-do attitude

- Ambitious and self-motivated

- Excellent organisation & attention to detail

- Strong communication skills both written and verbal

What additional skills are desirable?

- Experience of working with relational databases and SQL

- Knowledge of PowerBI or similar data visualisation dashboard building

- Python or similar programming language experience

- Experience of regression analysis within commercial work.

Why choose AO:

Our people are our superpower, and that's no accident. We're looking for everyday heroes who want to learn and help other people achieve. Those glass-half-full-types who have an appetite for a better tomorrow.

With AO, the sky's the limit. We'll support you to be the best version of yourself and always drive your career forward.

We keep things simple. We say things like "treat every customer like they're your gran" and "make decisions your mum would be proud of" because we're personal and act with integrity - every day in every action.

Great People Deserve Great Things:

We've designed our benefits to cover everything from big moments to little helps. As well all as the essentials, like pensions and holidays, we've got our own "AO Perks" to help you with the little things that matter.

To see all our benefits and perks, visit our AO Benefits page.

- 25 days holiday (Excluding Bank Holidays)

- At least 5% contribution pension scheme*

- Dedicated wellness initiatives that support your wellbeing, ranging from our 24hr employee assistance programme to subsidised gym membership.

Click 'Apply' now to join our family and find out more about the Commercial Analyst role.