The successful candidate will service a mixed portfolio of Client & Carrier accounts within the Asia Pacific team of Willis Re. They will ensure that balances are collected and paid in accordance with contractual requirements or pre-defined service standards.

The Role

• Ensure the secure, efficient and auditable handling of client's/ reinsurer's monies
• Maintain up to date and accurate records
• Own the fiscal relationship for designated clients / reinsurers. Act as the main point of contact for all matters relating to payment
• Actively service accounts to a high standard and within deadlines. Ensure timely collection and payment of monies due to / from clients, reinsurers and third parties; reconciliation, chasing and minimisation of funding to ensure financial metrics are achieved.
• Use MI to identify debtor related problems and escalate / negotiate / influence where necessary to resolve.
• Review and correlate cash on a daily basis
• Ensure compliance with Willis Towers Watson internal accounting and settlement procedures and external (FCA and SOX) regulations
• Maintain ongoing relationships with assigned clients / reinsurers / third parties
• Liaise with Client Service Managers and other associates as appropriate to ensure Business Unit targets met
• Escalate issues to Client Service Manager / Operations Director / Account Executive as appropriate
• Where required, perform accurate authorising in accordance with the Payment Authorisation Manual
• Complete Account Controller core requirements reviews where appropriate
• Adhere to standardised Group policies and procedures, Accounting and Settlement fundamentals, including all WEM, sanctions touch points and other regulatory requirements

The Requirements

• Grade 9 - 4 / pass at C or above for Maths and English at GCSE (or equivalent) or relevant industry experience as a minimum according to the role
• Intermediate IT skills (Microsoft Office)
• Good Communication Skills (Written and Verbal)
• Attention to Detail
• Ability to Organise and Prioritise
• Ability to work in a team and autonomously; and general willingness to learn and grow
• Ability to build strong working relationships with both brokers and clients
• Good Time Management skills
• Technical knowledge of Reinsurance policies pertinent to your business unit is desirable
• Proactive work ethic

Equal Opportunity Employer