Credit Controller
- Employer
- CBRE Managed Services
- Location
- London, United Kingdom
- Salary
- Competitive Salary
- Closing date
- Nov 23, 2020
View more
- Job Role
- Credit Control
- Sector
- Finance
- Contract Type
- Permanent
- Hours
- Full Time
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MAIN PURPOSE OF THE JOB
To support the business in ensuring that debtors' ledgers accurately reflect the current position and that cash collection issues are identified, communicated to the correct party and dealt with quickly. Ensuring that the debtors' ledgers are as near to contract terms as possible.
RESPONSIBILITIES
Allocate cash received to the correct account on a daily basis
Preparation of weekly and monthly reports, which add value and help make sure cash collection/ allocation issues are resolved
Raising the profile of payment issues whenever necessary and ensuring that actions taken are appropriate
Covering cash accounting duties in the absence of colleagues e.g. other Credit Controllers or Cashier
Set up customer accounts on receipt of correctly approved OP60 and variations to customer account details are updated within 2 working days or before next billing activity, whichever is the earlier
Business Relationships
Build relationships with customers' finance departments to ensure continuity and communication of problems
Work closely with Business Unit and Contract teams to agree the correct communication and reporting lines to the Customers, leaving ownership and accountability with the Contracts, but providing value adding support to proactively influence outcomes
Build effective communication lines with direct line manager, indirect line manager, other Credit Controllers and Cashier
Added Value
Work enthusiastically with direct and indirect line managers, fellow Credit Controllers and Cashier to continually improve credit control support to the business, working as a team to cover each other and share ideas
Engage with Business Unit and Contract teams to ensure specialist credit control expertise and Contract innovation is shared amongst all contracts
Knowledge and Skills
At least five year's credit control experience, preferred, but not essential, with proven success in improving working capital tied up in debtors.
Strong planning and organisational skills
Tenacious character who will carry through initiatives and stick with problem accounts until they are cleared
Computer literate with good excel skills and experience of accounting systems
Excellent verbal and written communication skills
Personal Attributes
This role requires a person, who has a customer focus, promotes team spirit and who subscribes to the Company ethos of continual improvement.
Grounded individual who can be professionally assertive to ensure that both customers and internal contacts are suitably influenced
It is likely to suit an individual who is self motivated, reliable, and professional. They should be able to exercise an attention to detail which will be paramount to delivering the required job performance levels.
They should be experienced in time management in order that all tasks are correctly prioritised with skills in working to strict deadlines.
The position also demands a good communicator who will build relationships at various levels within the organisation. Through these relationships the post holder will be confident enough to influence decisions and therefore performance in a pro-active manner.
Please Note
All details are provided for guidance only, and do not necessarily limit the responsibilities and accountabilities of the job. Full details of employment terms are provided within offers of employment, and appropriate policies within the Company.
Some benefits indicated may only be available after a qualifying period. This document does not constitute an offer of employment. Offers are only valid when provided in writing through the Human Resources Department
To support the business in ensuring that debtors' ledgers accurately reflect the current position and that cash collection issues are identified, communicated to the correct party and dealt with quickly. Ensuring that the debtors' ledgers are as near to contract terms as possible.
RESPONSIBILITIES
Allocate cash received to the correct account on a daily basis
Preparation of weekly and monthly reports, which add value and help make sure cash collection/ allocation issues are resolved
Raising the profile of payment issues whenever necessary and ensuring that actions taken are appropriate
Covering cash accounting duties in the absence of colleagues e.g. other Credit Controllers or Cashier
Set up customer accounts on receipt of correctly approved OP60 and variations to customer account details are updated within 2 working days or before next billing activity, whichever is the earlier
Business Relationships
Build relationships with customers' finance departments to ensure continuity and communication of problems
Work closely with Business Unit and Contract teams to agree the correct communication and reporting lines to the Customers, leaving ownership and accountability with the Contracts, but providing value adding support to proactively influence outcomes
Build effective communication lines with direct line manager, indirect line manager, other Credit Controllers and Cashier
Added Value
Work enthusiastically with direct and indirect line managers, fellow Credit Controllers and Cashier to continually improve credit control support to the business, working as a team to cover each other and share ideas
Engage with Business Unit and Contract teams to ensure specialist credit control expertise and Contract innovation is shared amongst all contracts
Knowledge and Skills
At least five year's credit control experience, preferred, but not essential, with proven success in improving working capital tied up in debtors.
Strong planning and organisational skills
Tenacious character who will carry through initiatives and stick with problem accounts until they are cleared
Computer literate with good excel skills and experience of accounting systems
Excellent verbal and written communication skills
Personal Attributes
This role requires a person, who has a customer focus, promotes team spirit and who subscribes to the Company ethos of continual improvement.
Grounded individual who can be professionally assertive to ensure that both customers and internal contacts are suitably influenced
It is likely to suit an individual who is self motivated, reliable, and professional. They should be able to exercise an attention to detail which will be paramount to delivering the required job performance levels.
They should be experienced in time management in order that all tasks are correctly prioritised with skills in working to strict deadlines.
The position also demands a good communicator who will build relationships at various levels within the organisation. Through these relationships the post holder will be confident enough to influence decisions and therefore performance in a pro-active manner.
Please Note
All details are provided for guidance only, and do not necessarily limit the responsibilities and accountabilities of the job. Full details of employment terms are provided within offers of employment, and appropriate policies within the Company.
Some benefits indicated may only be available after a qualifying period. This document does not constitute an offer of employment. Offers are only valid when provided in writing through the Human Resources Department
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