Reports to: Credit Control Team Leader

Location:
Nottingham, NG8Working hours: Monday to Friday, 37.5 hours a week
We're looking for talented and ambitious people to join our rapidly growing business. You'll be responsible for your monthly ledger of our unique range of business utility solutions, helping to power thousands of businesses across the UK.Passionate and motivated people are the power behind our growth so we're looking to expand our team and you could be part of our success story.
What We Need from YüHere's a taste of what you'll be doing:- Chasing debtors in accordance with company procedures- Identify any missing payments, contacting customers and updating customers' accounts as necessary- Resolving queries both internally and externally around outstanding invoices- Agreeing and monitoring customers payment arrangements where appropriate- Preparing and providing accurate management information around cash collection- Control of and upkeep of customers DD mandates and monitor and correct any unit rate changes accordingly- Ensuring that customers are charged at the correct rate of VAT and declarations are applied in a timely manner- Ensuring change of tenancy paperwork is completed accurately and actioned within agreed SLA timeframe- Working with external debt collectors to ensure best practice- Responding in a timely fashion to all customer queries by either telephone or email- Administrative support across both credit and finance teams
About YüIf you have what it takes you could be just what we're looking for...- Confident - you love talking to people and building new relationships- Ambitious - you don't just want another job, you want a career- Team player - you're happy to help a fellow colleague- Motivated - you have a can-do attitude and love to learn- Goal orientated - you love hitting and exceeding targets- Friendly - you're always polite and speak to people with respect
Yü Come FirstWe have a wide range of benefits for our employees including:- Holiday - 22 days (increasing to 24 days after 1 years' service) + bank holidays + additional annual leave for life events- Leave early on your birthday- Competitive Health Benefits- Yu Made a Difference Awards- Team Activities- Learning & Development Opportunities- Pension Scheme- Annual Salary Review- Travel loan scheme- + many more