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Credit Controller (Fixed Term Contract - 6-9 Months)

Employer
Royal Caribbean International
Location
Whiteley Village, Hersham, United Kingdom
Salary
Competitive Salary
Closing date
Oct 1, 2020

View more

Job Role
Credit Control
Sector
Finance
Contract Type
Permanent
Hours
Full Time

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Cruises Ltd. is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

Position Summary:

This will offer a 6-9 month fixed term contract.


The UK entities include RCL Cruises Ltd, a cruise ship operator, ship charterer and a sales and marketing representative for the Royal Caribbean International, Celebrity Cruises and Azamara Club Cruises brands on behalf of the Royal Caribbean Cruises Limited group.

The UK & Ireland office of RCL Cruises Limited is responsible for sourcing guests from our local markets for our three global cruise brands. The majority of our sales are made via the travel trade, with a growing direct sales channel.

This position is responsible for the collection of all deposits, balances due, past due and penalty fees for key Trade Partners as per the agreed payment terms and conditions, to ensure minimal overdue debt and to ensure risk of losses are minimized.

Essential Duties and

Responsibilities:


• To be the first point of contact for agents with regards to AR queries and overseeing all financial aspect of their account.


• Address queries from customers, including investigation of, and assist in, resolution of queries to enable collection of unpaid funds.


• Pro-actively chasing of all deposits, balances due, past dues and penalty balances to secure payment to the agreed payment terms


• Maintaining contact with clients to ensure invoices/bookings are clear for payment.


• To review all refunds payable to key Trade Partners and negotiate refunds back once all outstanding balances have been secured and the agent payment record is up to date.


• Identify all agent level cash amounts relating to key Trade Partners to enable either refund, offset or allocation of the amount.


• Maintaining accurate records of all chasing activity


• Sending payment batches to Miami shared services and resolution of related queries received from them.


• Assist with administrative tasks to help the department, including but not limited to banking of any cheques.


• Performs other duties as required. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.


Qualifications, Knowledge, and Skills:


• Relevant experience in areas outlined


• Excellent communication and interpersonal skills


• Experience with Excel

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