Payroll Implementation Specialist
Instant Impact have partnered with a progressive company at the forefront of HR technology. Our client is growing rapidly and looking for an experienced Payroll Specialist to join their implementations team!
The Role:
As a Payroll Specialist, you will be leading Payroll implementation projects for your portfolio of clients that vary across a range of industries and complexities. You will play an important part in re-engineering the way clients are implemented, including mapping out the customer journey and owning initiatives to help build the future of the payroll implementations.
Responsibilities:
- Lead the implementation of payroll projects based on payroll best practice
- Be an influencer, presenter, trainer, problem solver and project manager for all things payroll
- Build and manage relationships with a portfolio of clients
- Ensure we exceed our client's expectations at every interaction
- Assist with troubleshooting and client queries, coordinate with internal teams for successful delivery
- Gather client feedback during implementation, contributing to the company's process and improving the knowledge base
- Contribute to continuous improvement strategies on the way we implement our clients
- Assisting the sales team in pre-sales to ensure our platform solves the client's problem
- Requirements gathering and customer workshops
- Conduct client product training as 1 on 1 or Group sessions
Skills & Experience:
- 2+ years of payroll implementations, payroll consulting or payroll management experience
- Demonstrated expert knowledge of UK payroll legislation
- Subject matter expert in all areas of UK payroll
- High level of written and verbal communication including stakeholder engagement and stakeholder management
If you would like to explore this opportunity further, please apply by sending your full CV.
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