Credit Controller
Job Type: 6 months FTC


Location:
Tingley

ROLE OVERVIEW:

We are looking for a number of Credit Controllers to join out Accounts Receivable Team, where you will be responsible for the timely collection of invoiced income that is due to our NHS Clients.

This is a fantastic opportunity for an experienced Credit Control Collector with the right drive, commitment and enthusiasm to succeed in this role.

KEY

RESPONSIBILITIES:

You will work as part of a large team collecting either Commercial (Companies/Councils) or Non Commercial Debt (Individual) by telephone and/ or email.Responsible for your own daily workload, you will represent NHS SBS in a professional manner at all times, whilst ensuring all debt processes/procedures are followedEffective daily contact with NHS SBS Clients, debtors and departmental stakeholdersContribute to improving the Organisations Client Net Promoter Score (Client recommendations)Responsible for the management and resolution of Client queries, with escalation support from the Credit Control Team Leader or Debt SME (subject matter expert)Proactively review Client Debt reports with the Debt SME
ESSENTIAL SKILLS:

Experience of working in a Debt Recovery/Credit control positionCan thrive in a target driven environmentAbility to build effective and positive relationships, all whilst delivering a high standard of customer serviceExcellent negotiation skills and the ability to challenge (where appropriate) both NHS Clients and their debtors, and seeks to solve problems and suggest solutions before having to escalate themAn attention to detail is essential as all debtor contact/interaction must be recorded for audit purposesIs open to new ideas and actively contributes to a culture of creativity and continuous improvement

THE COMPANY
Established in 2005, we are now the UK's leading provider of business services to the NHS, which include Finance & Accounting, Procurement and Employment Services. Employing over 1,750 people with a unique mix of NHS and commercial expertise, and with over 140 healthcare providers and arm's length bodies - and every single commissioning organisation in the country - trusting us to manage at least one of their corporate functions. By working together we ensure that business services are aligned to the Health Secretary's vision for a future, technology-enabled NHS, we can save more time and money than ever before - hours and pounds that are far better spent on patient care.

We are trying to limit both employee and visitors attending any of our UK sites therefore, any recruitment process will take place over the phone or using skype/teams, and if successful you will be home enabled until our office opens again.

We embrace difference as a source of creativity, innovation and competitive advantage and welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status.

If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application.