To be a team member in the Underwriting Management Division responsible for premium credit control monitoring, reporting, processing and analysing of the business underwritten by the managed Syndicates and other related Group companies (dual stamp) on a day-to-day basis.To understand Lloyd's Minimum Standards regarding appropriate credit control and management procedures for the collection of premium.To monitor all premium payments received within agreed credit terms. To undertake the processing and administration of credit control transactions so that credit control targets are achieved.To supervise the central Credit Control process and ensure that it operates efficiently and effectively, that objectives are being met and to act as the central point of contact between underwriters, brokers and relevant 3rd parties.To establish appropriate working relationships to improve premium debt performance. To develop and be responsible for the MRSG Credit Control processes and the management of accurate premium data on a daily basis including:Production, analysis and investigation of aged debtor balances on a monthly basis and/or as requested for use in management & Board meetings.
Chase, resolve, negotiate and reconcile aged debt accounts and balances with brokers to enable the business to maintain an accurate record of its outstanding premium position.The outsourcing activities of the Davies Group (JMD) in respect of credit control.Take ownership of more complex reconciliation problems & guide others so that they are resolved to meet credit control and appropriate service standards.Liaise closely and provide such detail to underwriters to ensure that any accounting queries and errors can be resolved quickly. Including escalation as appropriate.Work closely with the underwriting teams to develop and improve the management of premium credit control within each teamMonitor premium payments received through the relevant policy administration systems.Respond to and take ownership of internal queries.Ensure that relevant KPI's are developed and defined correctly so as to provide an accurate picture of the performance of the Syndicate and that these are produced on time (at least monthly).Interface with underwriters and other relevant teams / individuals within the group.Improve existing operational analysis of results and trends for premium payments and monitor EPIs and verify and ascertain more accurate data regarding unpaid premium.Ensure all processes are documented effectively, detailing areas of financial judgement.Manage tasks within agreed timetable including booking relevant review meetings with management.Critically appraise all processes and assumptions on an ongoing basis with a 'continual improvement outlook' and proactively engage with relevant stakeholders to improve where opportunity exists.Assist in other areas of the team and provide effective cover where appropriate as assigned.KnowledgeMinimum of three years experience, sound business knowledge and understanding of:Underlying principles of insurance/reinsurance practiceLloyds Marketplace, practices and regulationManaging General Agent businessCredit risk management, analysis and presentationDemonstrate clear understanding of all company specific procedures that relate to own roleDemonstrate clear understanding of the roles of colleagues and their relationships to the structure and operation of the organisation.Demonstrate willingness to continue to develop knowledge through formal and informal learning, both internally and externally to the organisation.Knowledge and experience of Microsoft Reporting tools, as a key part of this role is working with data and moving reporting to online platforms such as Qlikview.SkillsAble to use reporting tools, interrogation of the Data Warehouse and manipulation of data to produce reports that are automated and clearly presented.Ability to manage own workload and to work both supportively and jointly with colleagues and underwriting teams.Effective stakeholder relationship skills, including; cross-cultural working ability.Ability to work under pressure and flexibly when necessary, prioritising; tasks, resource planning, and meeting deadlines.Use of communication skills, both written and verbal reporting and presentation, which are effective and meet business needs.Demonstrate high degree of attention to detail and accuracy.Neelam ThakrarAssociate HR Business Partner