In view of heightened expectations from regulators and to ensure a strong and consistent global control environment, Securities Services (SS) is enhancing its Governance and Controls Office (GCO). This new role will be part of the Equities and SS GCO team reporting to the Equities and SS GCO Co-Heads. The role will focus in the process improvement and leverage of technology to enhance the governance and controls framework for SS, in line with global enhancement initiatives across Markets and Securities Services (MSS). This role plays a leading contribution to the strategic direction and articulation of the internal control framework of the SS First line of defense (LOD).The selected candidate is a strategic professional who stays abreast of developments within own field and contributes to directional process improvement and strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to process improvement of the governance and controls framework of the business.Key

Responsibilities:
Support management evaluate the effectiveness and sustainability of existing process controls and identify improvements.Support management develop program plans to meet regulatory requirements, track progress and monitor key risks applicable to SS.Support management with the preparation of materials to report of controls governance processes projects.Initiate and lead short, medium and long term projects to achieve business control objectives.Work closely with business partners on findings and makes recommendations on improving practices.Develops procedural implementation and change management process with Operations and Reporting team to ensure proper governance and controls exist.Examines procedures for consistency and gaps relative to regulations in addition to impacts on customer experience.Manage and improve control metrics and key risk indicators of SS.Maintain detailed control documentation, procedures, key metrics and audit evidence.Contribute to monthly/quarterly business control reviews and various control forums and Committee meetings as needed.Leverages data to examine impacts to Customer Experience and Regulatory breaks.Has the ability to operate with a limited level of direct supervision.Qualifications:Undergraduate degree required5+ of relevant work experience in Financial ServicesWork experience in large scale process improvement and or re-engineering projectsTechnology knowledge or expertise to leverage technology toolsExceptional professional track recordExcellent analytic and creative problem solving skillsDemonstrated ability to develop and implement strategy and process improvement initiativesStrong interpersonal skills, collaborative, and team-oriented approach to problem solvingProject and process ownership, strong time managementStrong desire to achieve excellence and intellectual curiosityStrong communication and listening skillsConsistently demonstrates clear and concise written and verbal communication skillsEffective organizational influencing skillExceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.-------------------------------------------------Job Family Group: Risk Management-------------------------------------------------Job Family:Business Risk & Controls------------------------------------------------------Time Type:------------------------------------------------------Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citiâ) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.View the "EEO is the Law" poster. View the EEO is the Law Supplement.View the EEO Policy Statement.View the Pay Transparency Posting