Page Personnel have exclusively partnered with this leading organisation who are actively seeking an experienced Credit Controller to join the team.

Client Details

This market leading business, has just gone through a major acquisition and now looking to grow the team. They have been fundamental in the fight against the virus in their local community.

Description

• Preparation of the daily bank receipts for application to the operating system
• Handling the initiation of the automated and part automated payment files to our operating system
• Administration of the partly automated credit control notification file to ensure our customers are advised of any outstanding balance
• Administration of the file dispatch between the business and our partners
• Administration of the internal processes regarding the management of customers pending lapse, where payment is received but not applied to a policy, where a charge back has occurred etc
• Handling the inbound enquiries from our support partners to resolution
• Handling the inbound enquiries from our internal customers
• Supporting the reconciliation of bank account statements and credit card statements
• Ensuring adherence to regulatory standards, such as Anti-Money laundering compliance and sanction compliance.

Profile

• Appropriate candidate should have 1-2 year's experience in credit control, preferably in a similar industry
• A track record of achieving and exceeding targeted business results/KPIs, including achievement and evidence of high volume transactions work.
• Highly numerate with ability to process financial data quickly, and strong attention to detail.
• Experience of dealing directly with customers and communicating to them in a clear, concise and professional manner.
• Excellent interpersonal, communication and influencing skills are required with emphasis on achieving results and successful outcomes.
• Track record of working effectively within a team environment.
• Track record of achieving and exceeding targeted objectives.

Job Offer

Up to £25,000 + additional benefits