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Credit Controller

Employer
MS Amlin
Location
Nine Ashes, Ingatestone, United Kingdom
Salary
Competitive Salary
Closing date
Sep 28, 2020

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Job Role
Credit Control
Sector
Finance
Contract Type
Permanent
Hours
Full Time
JOB DESCRIPTIONCredit ControllerDivision : FinanceDepartment : London and UK Credit Risk TeamReports To: Lead Credit Controller

Location:
Chelmsford1. PurposeTo support the Lead Credit Controller in the collection of premiums and cash allocation to reduce the potential of bad debt through both intermediaries and direct clients to MS Amlin. 2. DimensionsCarries out day to day operations within your own area of responsibility as allocated by the Lead Credit Controller; primarily responsible for collection allocation and monitoring of a prescribed book, however will be called upon to assist with project work as a member of a team.Self-management - ensuring that own work is carried out to agreed procedures, systems, accurately and within any specified time limit.3. Key Result Areas.Collection and Accounting of Due DebtThrough collation and capture of all due premium debt, effect the effective collection of all unpaid premium debt. In doing so identify any cleansing issues and liaising with underwriting SBU's to resolve accordingly. Ensure the collection of all due debt through processes that are in accordance with MS Amlin's established collection and escalation guidelines. Ensuring effective allocation / accounting of all debt / cash received.Broker Onboarding/Financial AssessmentsAs required to manage the broker financial assessment and TOBA management for new and existing onshore MSAUL brokers.Process ImprovementThrough the full understanding of: Business processes, system use, data capture work across the team to assist in the process of improving debt collection and reporting. Monitoring the items identified for review to ensure that they are promptly resolved, recommending changes to processes which will mitigate recurrence.Debt Monitoring/AnalysisTo monitor account specific debt cycles highlighting to the Credit Risk Manager & team of potential issues, deviances or fluctuations in cycles. Thus assisting in the management of credit risk to MS Amlin ReportingTo report actual debt / unallocated cash levels / future collectables, with trend analysis results issued across the team and established communication routes.Relationship ManagementMaintain regular communication with internal customers both to report progress and to escalate issues. Represent MS Amlin professionally to external intermediaries whether by face to face, phone or e-mail communication.Project Work To assist as designated to Credit Risk related projects.4. The Operating Environment and Context of the JobTo be fully effective in this role you will have a good base knowledge of London and UK market practices including broker, bureau and Managing Agency perspectives. Having effective communication and prioritisation skills will enable you to ensure that credit risk debt is monitored, chased and communicated across the team and group. Although not under strict time constraints there are "busy" periods and these should become part of the debt trend process.Ensuring debt levels and risk is minimised will assist in all MS Amlin business processes.5. Group Competencies:The behaviours that the job holder must exhibit for desired cultural fit.DriveBeing resilient, delivering results, demonstrating confidence and courage, sharing success, raising standards, taking personal accountabilityJudgementStrategic thinking, integrity, problem solving, decision making, agile and innovative thinkingLeadershipEmpowering others, engaging and inspiring each other, building capability, being visible, enabling changeCommercial AcumenCreating value for clients, understanding the external environment, international breadth, negotiating, managing risk, disciplined executionPartnershipBuilding relationships, leveraging collective efforts and collaboration, creating an inclusive environment, influencing, communicating effectivelyClient ServiceBeing accessible and proactive, building trusted relationships, developing client insight, ensuring fair outcomes6. Job Specific Competencies:1Accuracy and attention to detail2Self-Management of workloads and priority setting3Effective team player4Technical knowledge and ability to adapt to change5Effective communicator at all levels7. Key Interfaces:Brokers/coverholders within market account handledClass Underwriters & assistants within account handledMS Amlin Finance Management TeamCompliance and LegalFull time

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