Senior Client Asset Management Associate
- Employer
- StepChange Debt Charity
- Location
- West Yorkshire, Yorkshire And The Humber, United Kingdom
- Salary
- Competitive Salary
- Closing date
- Sep 27, 2020
View more
- Job Role
- Financial Accountant
- Sector
- Finance
- Contract Type
- Permanent
- Hours
- Full Time
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We are looking to recruit a number of Senior Client Asset Management Associate's based at our Leeds office. With this role you would become part of the UK's largest provider of genuinely free independent debt advice and managed solutions.
Our vision
Every year we help 650,000 people to resolve their debt problems and rebuild their lives. We employ over 1,700 colleagues and in our 27-year history we've helped millions of people on their journey to becoming debt free.
Right now, we're working to deliver an ambitious four-year strategy which will see us helping more people, responding to changing client needs, and working closely with our partners to reduce the harm of problem debt
What you will be doing
To support the Charity in relation to its client money functions, including allocation of client/creditor receipts, disbursement of client funds for the charity and third party debt advice providers, as well as other related processes.
Key accountabilities
Maintain FCA CASS responsibility for the charities role as payment distributor for third party debt advice providers to ensure the client meets their obligations for repayment to their creditors and also the charity as a nominated payment distributer
To work daily tasks, notifications and changes as directed by regulatory/third party bodies to ensure expectations are met ensuring that steps are always taken to disburse funds within pre-defined regulatory FCA CASS expectations
Assist internal departments with payment distributer related queries whether by telephone, email or correspondence
Provide support and assistance with development of new or amendments to existing processes that affect the department ensuring a risk based approach is adhered to
Perform ad-hoc User Acceptance Testing (UAT) and Live Verification duties where necessary to help the charity complete important changes to systems and processes.
Assist management with adhoc internal project work and reporting
Process manual and automated client/creditor deposits to the charity, ensuring disbursement activities take place within pre-defined regulatory FCA CASS expectations
To work daily exceptions and unallocated/unidentified deposits (including historical transactions) ensuring that steps are always taken to disburse within pre-defined regulatory FCA CASS expectations
Process refunds (including historical uncashed refunds) ensuring these are processed daily, ensuring that BACS transfers are promoted where possible
Experience and knowledge
Previous payment processing experience
Literate in Microsoft Word and Excel and all relevant internal computer packages.
Knowledge of BACS or Direct Debit processes
Knowledge of CASS 11 rules and expectations
Knowledge of AML processes
UAT processes and methods (desirable)
Analysis, interpretation and reporting of financial data (desirable)
Skills and abilities
Highly numerate and skilled in accurate data entry, with good attention to detail
Prioritise their own workload, working to strict deadlines and problem solve using own initiative
Excellent communication
Good team player
Self-motivated, with a positive attitude towards change
We value our colleagues
We don't just care for our clients and those people who contact us for help. We also value our colleagues, and this role comes complete with a generous benefit package which includes:
24 days annual leave (this increases by one day per year up to a maximum of 29),plus bank holidays
The ability to buy and sell annual leave
Travel season ticket loans
Cycle-to-work scheme
Group personal pension scheme
Westfield Health cash plan
Employee assistance programme
Financial planning
Long service awards
Our vision
Every year we help 650,000 people to resolve their debt problems and rebuild their lives. We employ over 1,700 colleagues and in our 27-year history we've helped millions of people on their journey to becoming debt free.
Right now, we're working to deliver an ambitious four-year strategy which will see us helping more people, responding to changing client needs, and working closely with our partners to reduce the harm of problem debt
What you will be doing
To support the Charity in relation to its client money functions, including allocation of client/creditor receipts, disbursement of client funds for the charity and third party debt advice providers, as well as other related processes.
Key accountabilities
Maintain FCA CASS responsibility for the charities role as payment distributor for third party debt advice providers to ensure the client meets their obligations for repayment to their creditors and also the charity as a nominated payment distributer
To work daily tasks, notifications and changes as directed by regulatory/third party bodies to ensure expectations are met ensuring that steps are always taken to disburse funds within pre-defined regulatory FCA CASS expectations
Assist internal departments with payment distributer related queries whether by telephone, email or correspondence
Provide support and assistance with development of new or amendments to existing processes that affect the department ensuring a risk based approach is adhered to
Perform ad-hoc User Acceptance Testing (UAT) and Live Verification duties where necessary to help the charity complete important changes to systems and processes.
Assist management with adhoc internal project work and reporting
Process manual and automated client/creditor deposits to the charity, ensuring disbursement activities take place within pre-defined regulatory FCA CASS expectations
To work daily exceptions and unallocated/unidentified deposits (including historical transactions) ensuring that steps are always taken to disburse within pre-defined regulatory FCA CASS expectations
Process refunds (including historical uncashed refunds) ensuring these are processed daily, ensuring that BACS transfers are promoted where possible
Experience and knowledge
Previous payment processing experience
Literate in Microsoft Word and Excel and all relevant internal computer packages.
Knowledge of BACS or Direct Debit processes
Knowledge of CASS 11 rules and expectations
Knowledge of AML processes
UAT processes and methods (desirable)
Analysis, interpretation and reporting of financial data (desirable)
Skills and abilities
Highly numerate and skilled in accurate data entry, with good attention to detail
Prioritise their own workload, working to strict deadlines and problem solve using own initiative
Excellent communication
Good team player
Self-motivated, with a positive attitude towards change
We value our colleagues
We don't just care for our clients and those people who contact us for help. We also value our colleagues, and this role comes complete with a generous benefit package which includes:
24 days annual leave (this increases by one day per year up to a maximum of 29),plus bank holidays
The ability to buy and sell annual leave
Travel season ticket loans
Cycle-to-work scheme
Group personal pension scheme
Westfield Health cash plan
Employee assistance programme
Financial planning
Long service awards
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