A fantastic opportunity has arisen to join this fast-moving Pensions business, as a Pensions Manager. In this role, you will be responsible for managing multiple Pensions Administration teams, ensuring that an efficient, professional service is provided to all clients. You will successfully lead by example and ensure that service agreements, delivery promises, and performance standards are met.

As the Pensions Manager, you will have the following skills:-


• Agree quality and performance objectives with the General Manager.


• Daily/weekly review with your Team Leaders to discuss the teams' work position and their management responsibilities.


• Liaise, as necessary with Team Leader, Client Manager, Systems Manager and Special Projects Team Manager over resources, workflow and client expectations


• Keep abreast of all changes in legislation, and manage the impact on client services, procedures and fees.


• Liaise with Client Manager/Retirement Practice concerning benefit changes, ensure the administration team understand the impact and make appropriate changes to calculation routines, procedures, reporting and fees.


• Ensure all viable calculations are automated with member movement processing and letters/statements


• Provide guidance to Administration Controllers with regard to the preparation of computer specifications and test matrices.


• Ensure that all software released to your teams is adequately checked before being signed off

. To be successful as a Pensions Manager, you will have the following skills:-


• Extensive experience of dealing with occupational pension schemes.


• Proven track record of working at a supervisory/managerial level within the pensions sector


• Able to demonstrate excellent communication, organisational and prioritising skills