Dataquest (UK) Ltd is a leading IT, Print and Telecoms Solutions company in the heart of the City of London. We're based at the centre of the business district, and we're surrounded by bars, restaurants, cafes and pop-ups.

You can find our offices in the middle of multiple transportation hubs, such as Liverpool Street, Old Street, and Moorgate stations.

We believe in creating an environment in which our people can thrive; we encourage everyone to maintain a healthy work/life balance, and we strongly believe in investing in our employee's futures. We look for ambitious, driven and hardworking people to join our team.

As a Credit Controller you will be a key member of our finance team, taking control of the credit control process and sales ledger administration.

You will Reporting to the Financial Controller, the Credit Controller will be responsible for:

• Making outbound calls to customers to manage debt levels and promptly resolve queries which may arise

• Communicate regularly with Sales department regarding customer accounts following up any issues in a timely manner

• Weekly Direct Debit collection and account maintenance using cloud-based solution

• Weekly importing of billing invoices into Sage 200 from various external systems

• Weekly banking and maintenance of cash balances through reconciliations and transactional allocations

• Monthly customer letter and statement balance report run

• Monthly involvement in some Balance Sheet reconciliations which can be expanded over time

• Reconciliation of the sales ledger control account to the nominal ledger

• Maintaining an accurate ledger accounts for customers

• Recommend suspension proceedings where collection steps have failed

• Maintain debtor days at pre-defined level

• Ad-hoc raising of sales invoices within the custom (Sage) Project Accounting module and internal billing platform liaising frequently within internal departments

• Managing interdepartmental relationships with the understanding of how this impacts your day-to-day and collaborating to make efficiencies where possible

• Assisting with sending out credit card statements to employees and collection of receipts

To be successful in this role you will have 1-2 years of demonstrable experience in a credit control role. More than just a debt collector, the role is about building strong relationships, creating trust internally and externally, whilst dealing with some complex queries and risk assessments on a frequent occasion.

Other desirable credentials will be:

• Strong customer service focus

• Sage 200 experience

A team player who is willing to get involved in other duties outside their day to day role.