Customer Relations Executive - Bank Payroll -Salary 19k Per Month -Mahape
RBI Recognized Corporate Bank-Phone Banking Officer Fresher 2019
Hy Fly Consultancy
www.hyfly.in
Free Placement / No Registration ChargesJob Designation: Phone Banking Officer VRM(Virtual relationship Manager)-
a.Phone Banking Officer - Bank Payroll - Salary 19k Per Month -Thane
Position: Customer Relations Executive
Salary:
1.5 lakhs to 2.3 lakhs CTC
•
Job description:
o Handle incoming calls from & make outgoing calls to customers who have missed on
their monthly payments (Collections - Soft Bucket)
o Handle incoming calls from & make outgoing sales calls to our loan customers
promoting ECS ( electronic clearance system ) / SI ( standing Instruction ) / PDC ( post
dated cheques ) as a regular mode of repayment of the loan ( part of the Collections
Team )
o Handle incoming calls from & make outgoing calls to customers who have taken loans
from Bank Ltd and make service calls to them.
Experience required:
o Minimum one year experience in domestic / international voice process Call centre,
preferably in Collections, Sales or Customer Service.
o Candidates with prior experience in soft bucket Recoveries/Collections in call centers
would be preferred.
Education: Graduate/ Postgraduate in any discipline
Functional area: Credit Risk Management - Recovery Call Center
Desired skills:
o Excellent written and oral communication skills.
o Should be proficient in English, Hindi & local language based on the location. e.g.Marathi in Maharashtra.
o Good negotiation and convincing skills.
o Good interpersonal skills.
o Should be able to empathize and collect.
o Should be capable taking end to end responsibility and coordinating with other
departments for resolution of customer issues and other requirements.
o Basic knowledge Computer knowledge and typing skills.
Shift: Monday to Saturday- 9:30 am to 6.30 pm
call 8080702016 - KanchanEmail-hyflyhr@gmail.comHy Fly Consultancywww.hyfly.in
Designation-Phone Banking AM Process-Inbound/OutBound Payroll-Bank Receive Calls of the Existing Bank Customers-Solve their banking related queries on 9 am to 6 pm Fix Shift Sunday Fix Off+Sat Off Call-8080702016 Kanchan Email-hyflyhr@gmail.com
Skills: Relationship Management, Sales
Experience: 1.00-7.00 Years
Hy Fly Consultancy
www.hyfly.in
Free Placement / No Registration ChargesJob Designation: Phone Banking Officer VRM(Virtual relationship Manager)-
a.Phone Banking Officer - Bank Payroll - Salary 19k Per Month -Thane
Position: Customer Relations Executive
Salary:
1.5 lakhs to 2.3 lakhs CTC
•
Job description:
o Handle incoming calls from & make outgoing calls to customers who have missed on
their monthly payments (Collections - Soft Bucket)
o Handle incoming calls from & make outgoing sales calls to our loan customers
promoting ECS ( electronic clearance system ) / SI ( standing Instruction ) / PDC ( post
dated cheques ) as a regular mode of repayment of the loan ( part of the Collections
Team )
o Handle incoming calls from & make outgoing calls to customers who have taken loans
from Bank Ltd and make service calls to them.
Experience required:
o Minimum one year experience in domestic / international voice process Call centre,
preferably in Collections, Sales or Customer Service.
o Candidates with prior experience in soft bucket Recoveries/Collections in call centers
would be preferred.
Education: Graduate/ Postgraduate in any discipline
Functional area: Credit Risk Management - Recovery Call Center
Desired skills:
o Excellent written and oral communication skills.
o Should be proficient in English, Hindi & local language based on the location. e.g.Marathi in Maharashtra.
o Good negotiation and convincing skills.
o Good interpersonal skills.
o Should be able to empathize and collect.
o Should be capable taking end to end responsibility and coordinating with other
departments for resolution of customer issues and other requirements.
o Basic knowledge Computer knowledge and typing skills.
Shift: Monday to Saturday- 9:30 am to 6.30 pm
call 8080702016 - KanchanEmail-hyflyhr@gmail.comHy Fly Consultancywww.hyfly.in
Designation-Phone Banking AM Process-Inbound/OutBound Payroll-Bank Receive Calls of the Existing Bank Customers-Solve their banking related queries on 9 am to 6 pm Fix Shift Sunday Fix Off+Sat Off Call-8080702016 Kanchan Email-hyflyhr@gmail.com
Skills: Relationship Management, Sales
Experience: 1.00-7.00 Years
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