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Customer Relations Executive - Bank Payroll -Salary 19k Per Month -Mahape

Employer
Hy Fly Consultancy
Location
Mumbai, Maharashtra, India
Salary
Competitive Salary
Closing date
Sep 24, 2020

View more

Job Role
Payroll
Sector
Finance
Contract Type
Permanent
Hours
Full Time
RBI Recognized Corporate Bank-Phone Banking Officer Fresher 2019
Hy Fly Consultancy
www.hyfly.in

Free Placement / No Registration ChargesJob Designation: Phone Banking Officer VRM(Virtual relationship Manager)-

a.Phone Banking Officer - Bank Payroll - Salary 19k Per Month -Thane

Position: Customer Relations Executive



Salary:
1.5 lakhs to 2.3 lakhs CTC

Job description:

o Handle incoming calls from & make outgoing calls to customers who have missed on
their monthly payments (Collections - Soft Bucket)
o Handle incoming calls from & make outgoing sales calls to our loan customers
promoting ECS ( electronic clearance system ) / SI ( standing Instruction ) / PDC ( post
dated cheques ) as a regular mode of repayment of the loan ( part of the Collections
Team )
o Handle incoming calls from & make outgoing calls to customers who have taken loans
from Bank Ltd and make service calls to them.

Experience required:

o Minimum one year experience in domestic / international voice process Call centre,
preferably in Collections, Sales or Customer Service.
o Candidates with prior experience in soft bucket Recoveries/Collections in call centers
would be preferred.

Education: Graduate/ Postgraduate in any discipline

Functional area: Credit Risk Management - Recovery Call Center

Desired skills:

o Excellent written and oral communication skills.
o Should be proficient in English, Hindi & local language based on the location. e.g.Marathi in Maharashtra.
o Good negotiation and convincing skills.
o Good interpersonal skills.
o Should be able to empathize and collect.
o Should be capable taking end to end responsibility and coordinating with other
departments for resolution of customer issues and other requirements.
o Basic knowledge Computer knowledge and typing skills.

Shift: Monday to Saturday- 9:30 am to 6.30 pm
call 8080702016 - KanchanEmail-hyflyhr@gmail.comHy Fly Consultancywww.hyfly.in

Designation-Phone Banking AM Process-Inbound/OutBound Payroll-Bank Receive Calls of the Existing Bank Customers-Solve their banking related queries on 9 am to 6 pm Fix Shift Sunday Fix Off+Sat Off Call-8080702016 Kanchan Email-hyflyhr@gmail.com

Skills: Relationship Management, Sales

Experience: 1.00-7.00 Years

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