Our client, a leading payroll services provider based in Worcester, is currently recruiting for a Payroll Operations Manager on a full time and permanent contract.

This is a fantastic opportunity for growth and development, with our client looking to expand their portfolio of clients and thus require a dynamic individual to help drive them forward.

The ideal candidate will have extensive experience in overseeing a team delivering monthly payroll operations, and be a strong manager of staff.

Duties will include (but not limited to):

• Acting as the main point of contact for all payroll services and acting as a lead within the shared services teams for all payroll queries
• Overseeing the management of a payroll team of approx. 25 staff, including the direct line management of three Team Leaders
• Accountable for all line management responsibilities, including performance management, training and appraisals
• Working with the Head of the department to identify opportunities to improve the efficiency of the service provided to clients
• Developing and implementing innovative processes and procedures in order to increase efficiencies
• Identifying opportunities for business development, conducting market research and benchmarking activities
• Monitoring team performance and KPIs, ensuring service and financial targets were met in line with service level agreements
• Attending meetings on site, with external clients and at other offices as and when required

Experience required:

• Proven leader within the payroll sector
• Strong numeracy and communication skills
• IT literate, ideally with iTrent

Rewards and Benefits:

• On-site parking
• Retail discounts programme
• Pension matching scheme

Working hours:

• 37 hours
• Monday - Friday
• Flexible working pattern

Please note that you require recent experience to apply for this role.

For further information on the position, please contact Jon Pearson or Clara Willis on 0121-274 0187 or please email enquiries to jpearson@jarsolutions.co.uk.

James Andrews is acting as an employment agency and business in relation to this role.

KEYWORDS: Payroll, Pensions, HR

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