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Phone Banking Officer-Graduate Fresher-Western Line-Salary 19k

Employer
Hy Fly Consultancy
Location
Pune, Maharashtra, India
Salary
Competitive Salary
Closing date
Sep 22, 2020

View more

Job Role
Finance Graduate
Sector
Finance
Contract Type
Permanent
Hours
Full Time
Phone Banking offers a number of facilities, which enable the corporate customers to do several of their banking activities from the comfort of their premises. The Phone Banking Officer is responsible for providing good service to customers pertaining to any of their banking, financial and investment needs.

Purpose of the Job: The position will be responsible for resolving customer queries over the phone on a day to day basis thereby providing efficient customer service. This position also requires to cross sell banking products to our existing customers over the phone.

Roles &

Responsibilities:


Handling and resolving customer complaints/ queries over phone
Providing customers with relevant product and service information
Cross selling various banking products to customers over phone
Key skills:

Fluency in spoken English & Hindi language
Open to work in rotational shifts
Competencies:

Passion (Constantly raises the bar for self & team, has a strong execution bias, takes initiatives even in the face of significant difficulties)

Customer First (Leverages every customer interaction as an opportunity to make an impact, consistently seeks to understand customer needs, is accessible and responsive)
Hy Fly Consultancy
www.hyfly.in

Free Placement / No Registration ChargesJob Designation: Phone Banking Officer

call 8080702016Email-hyflyhr@gmail.comHy Fly Consultancywww.hyfly.in

Designation-Phone Banking AM Process-Inbound/OutBound Payroll-Bank Receive Calls of the Existing Bank Customers 9 am to 6 pm Fix Shift Sunday Fix Off + Sat Off Call 8080702016 Kanchan Email-hyflyhr@gmail.com

Skills: Inbound, Outbound, Customer Service, Voice Process, Cce, Customer Care, Customer Care Executive, Customer Service Executive, Customer Support, Telesales, Bpo, Call Center, International Call Center, Fresher

Experience: 0.00-5.00 Years

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