Are you a natural problem solver with a great attention to detail?

Would you like to work in a fast-paced role?

Consider the role of a Validation Assistant at Reed in Partnership!

Validation Assistants works towards minimising contractual risk to Reed in Partnership through accurate and timely validation of claimable events on contracted provision. The core aspect of the role is to validate and assure the business that all evidence submitted to support operational activity meets contractual requirements across multiple and varied contracts

Key accountabilities:

• Validating member paperwork to ensure compliant and meets requirements before submitting to our Commissioner
• Answering queries and explanations, in line with agreed guidance and process manuals, ensuring mutual understanding and agreement to proposed actions.
• Ensuring that material is understood, and that extra support is provided if necessary, on a face to face or training basis
• Assuring the integrity of data entered on electronic systems is accurately maintained
• To perform analysis of validation rejections to identify key trends and highlight as directed by the Validation Manager and Executive across all regional operations and support teams.
• To interrogate centrally produced management information and disseminate required actions and recommended activity to Operational and Support Teams.

Required skills and experience

• Intermediate to advanced knowledge of Excel
• Demonstrable experience gained in a fast-paced environment of the manipulation of data
• Previous high-level telephone or face to face customer service experience gained in a business to business or internal corporate environment.
• Exemplary attention to detail, when processing large volumes of information
• A minimum of 2 A-Levels or an equivalent Level 3 Diploma
• GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. Experience of working in the welfare to work sector

Desirable

• Previous experience of working in a processing or compliance function
• Experience of the welfare to work sector, DWP or ESFA.

Disability Confident Commitment:

We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. We offer an interview to disabled applicants who meet the minimum criteria.