JOB DESCRIPTION

EMEA HR Services Advisor, Payroll Specialist

Location - Bracknell, Berkshire

The role reports to the EMEA HR Services Manager, who has a small team which supports payrolls in 22 countries in the EMEA region.

Ideally the candidate will have a good understanding of payroll and 3 years' experience working with payroll. Have had experience of other European countries payrolls.

They should be proactive, flexible, open to learning and will take ownership of processes and issues.

Key role:

Payroll end to end processing working with outsourced payroll company. Monthly and annual reporting to local governments.
Data management in the Oracle HCM HR system.
Administration - Employment contacts, general HR administration, pensions and other benefits.
Dealing with queries from employees, business managers and finance.
Payrolls covered directly by the EMEA HR Services team.

UK - up to 600 people

Belgium, Ireland, France, Sweden, Netherlands, Norway and Denmark - up to 50 people in each country.

Payroll

End to end processing of monthly payroll for several countries in Europe with the vast majority of activity relating to UK. Countries currently include Belgium, Netherlands, France, Denmark, Norway, Sweden, Ireland and UK (approx 700 employees in total). These are all outsourced payrolls.
Update and maintain payroll and HR systems and records.
Liaise with staff and management on payroll related queries.
Maintain time and attendance processes and data.
Monthly & Year End reconciliation of payroll, pensions and benefits.
P11D, P45 and P60 preparation and submission, including 'benefits in kind' preparation, social security forms or equivalent outside of UK.
Maintain approvals and audit trail of all changes for internal and external audits (SOX).
Undertake required payroll calculations (e.g. maternity pay, paternity pay, back pay, overtime, sick pay, leave of absence and hours etc.). Calculate and check the pay of starters and leavers.
Internal, external and statutory reporting.
Support and maintain expatriate payroll and tax processes.
Take ownership of payrolls and payroll issues and deliver to strict timelines.
Analyse payroll to ensure payroll is accurate, perform payslip checks, reasonableness checks and reconciliations on payroll totals. Send reports to and work with Finance for GL uploads and payroll queries.
Build relationships and manage payroll vendors to ensure required service level, improvements and accuracy.
Create and maintain process documentation.
Project work as required, including implementation of new or improved systems, processes and payroll solutions/vendors.
Data

On-going maintenance of HR system (Oracle HCM) to ensure timely accurate data.
Ensure HR data accuracy.
Maintenance and custodian of HR data across EMEA region and other regions as required. For example; starters, leavers, compensation changes, supervisor changes and general data integrity checking.
Ensure Data protection/ GDPR compliance.
Finance

Ensure payroll is accurate and thoroughly checked each month.
Review third party payments and processes to ensure accuracy, timely communication and payment.
Work with Finance department to close all accounting queries.
Work with internal and external auditors to close out any audit queries.
Ensure payments are made to third parties, such as pension schemes, social security etc.
Contract Administration

Contract administration - Setting up new starters, producing and sending employment contracts to new hires etc.
General HR administration and documentation - miscellaneous employee communications, reference requests, background checking and sickness management.
Support and maintain HR policies in the region to ensure compliance with local regulations and internal requirements.
Maintain HR and payroll paper and electronic filing systems
Benefit Administration

First point of contact with employees and external pension administrator regarding pension queries and processes
Administration of UK auto enrolment pension scheme.
Work with benefit providers to ensure employees are enrolled and removed from benefit plans as required.
First point of contact for benefit related employee queries.
Work with benefit providers and brokers on annual renewal process and any day to day queries.

General

To act in accordance with relevant legislation and the company's policies.
To ensure controls and compliance in the department
To ensure accurate payroll
To provide exceptional service and support to the department and organisation.
Build strong working relationships with managers and other departments
Skills and Knowledge Required

Essential:

Excellent understanding and experience of UK outsourced payroll, including tax and national insurance
Experience with payroll in other countries in Europe, ideally Netherlands, Belgium or France.
Good working understanding of people processes such as leavers, new hires, leave of absence, notice periods, P11D, P45, P60 etc.
Intermediate Microsoft Excel and basic Outlook is required
Candidate should be able to demonstrate past payroll accuracy, examples of process improvements and payroll systems implementation.
Experience with HR administration such as time and attendance and employment contract administration
Analytical, good with numbers and strong attention to detail.
Team player with strong communication skills and is proactive, flexible and is open to learning.
Advantageous:

Previous experience of Oracle HCM would be an advantage but not essential.
Previous experience of Service Now (queries logged by employees) would be an advantage but not essential.
Previous experience of CloudPay payroll would be an advantage
Fluency in multiple European languages would be an advantage.
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