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Credit Controller

Employer
CareTech UK
Location
Potters Bar, Hertfordshire, United Kingdom
Salary
Competitive Salary
Closing date
Nov 5, 2020

View more

Job Role
Credit Control
Sector
Finance
Contract Type
Permanent
Hours
Full Time
The Sales Ledger Controller reports to the Sales ledger Supervisor. The position holder is responsible for ensuring invoices are collected within the agreed payment terms; the production of accurate and timely reconciliations and dealing with invoice queries - some of which are of a complex nature. There is also a requirement to fulfill other ad hoc day-to-day duties in order to ensure effective, efficient and accurate financial operations, whilst complying with company policies and procedures to ensure that a high level of customer service is upheld at all times.
Accountabilities:
* Responsible for a portfolio of customers' worth up to £45 million annual revenue for specific companies within the Cambian Children's Services.
* The production, reconciliation and explanation of complex scheduled payments received from customers.
* Resolve unallocated cash balances on a timely basis.
* Production of an updated analysis of overdue debt.
* Chasing invoices by phone or email to reduce the debtor balances and debtor days.
* Resolving invoice and billings queries and referring internally, as required, for timely resolution.
* To assist Finance, particularly management Accounts with the month end process.
* To understand and apply GDPR when dealing with customers and data recording/storage.
* Resolving complex rate and split funding queries.
* Assisting with internal and external audit requirements as instructed.
* The position holder will be expected to build and maintaining good relationships with customers by understanding their operations and determining how best to ensure payment terms are met.
* Supporting Senior Management with query/invoice/payment updates.
* Building relationships with internal and external stakeholders.
* To ensure monthly cash and overdue debt KPIs are achieved.
Personal Characteristics
* Personally aligned with our core values and beliefs; care, honesty, open, driven and committed.
* The ability to cope with deadlines and prioritise work demands whilst remaining professional and focused.
* Organised and methodical.
* Adaptable to change in a fast paced dynamic environment.
* Excellent communication skills and an ability to liaise appropriately with stakeholders and customers at all levels including cross function Department Managers.
* A team player with a collegiate attitude and willingness to help others and go beyond their formal role.
Experience and Skills Required
Essential
* Proven experience and knowledge of the processes of allocations, postings, journals, debits and credits.
* Intermediate Excel experience (Pivot table, Formulas, V-Look up, Conditional formatting).
* Demonstrable capabilities to produce accurate and timely reconciliations of debtor and sales ledger accounts.
* Previous experience of dealing with large complex ledgers.
* Excellent communication skills and record of accomplishment of building strong relationships with customers.
Experience and Skills Desirable
* ICM or AAT qualified working towards qualifications.
* Credit control experience with NHS/Public sector.
The job description is subject to change as the role evolves

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