Credit Controller - WFH Options

Your new company
Hays are currently working with an exciting new Technology business that is rapidly growing in a developing market. This company work with some market leading organisations and are now looking for an experienced credit professional to join their team.

Your new role
The main purpose of the role is to take responsibility for the full collections process and support the Financial Controller and Operations Manager with the day to day functions of finance. More specifically your main responsibilities are:
Credit control tasks

• To prioritise securing payment from customers within the company's credit terms, to maintain company cash flow and minimise bad debt
• To maintain the Aged Debt report and spreadsheet and provide commentary for Financial Controller providing details of outstanding debt, and escalate/agree best course of action where required
• Ensure that all customers are added to our customer database
• Liaise with the FC and Head of Commercial & Account Management regarding recovery action
• To process daily customer receipts
• To send monthly customer statements
• To resolve customer invoices queries by email and telephone, liaising with team members from other departments to ensure a prompt outcome
• Revenue assurance, checking supplier invoices.

Accounts Assistant tasks

• Assisting in the preparation of Direct Debit runs
• Assisting in entering invoice data into Sage and Autotask
• Assisting in preparing expense payments

General

• Undertake any reasonable ad hoc tasks as requested from across the business.
• Provide advice / information to the business on matters surrounding your expertise and technical knowledge
• Act as a point of contact into the finance department to support the other finance roles and any general enquires coming in
• General finance admin duties as required
• Assist in the development and continuous improvement of the finance function in terms of actively seeking to improve ways of working and gaining efficiencies to add value to the department and business
• Undertake any training required to carry out the role to the best ability.
• Be a team player and support colleagues / manager
• To present the highest level of customer service to every customer, every time and be a leader in working towards our customer charter

• To prioritise securing payment from customers within the company's credit terms, to maintain company cash flow and minimise bad debt
• To maintain the Aged Debt report and spreadsheet and provide commentary for Financial Controller providing details of outstanding debt, and escalate/agree best course of action where required
• Ensure that all customers are added to our customer database
• Liaise with the FC and Head of Commercial & Account Management regarding recovery action
• To process daily customer receipts
• To send monthly customer statements
• To resolve customer invoices queries by email and telephone, liaising with team members from other departments to ensure a prompt outcome
• Revenue assurance, checking supplier invoices.

• Assisting in the preparation of Direct Debit runs
• Assisting in entering invoice data into Sage
• Assisting in preparing expense payments

This is a full time role working 37.5 hours a week with some flexibility around start and finish times. This role will primarily be home based but travel to the Ipswich office would be required roughly once a week.

What you'll need to succeed
You must have significant prior experience working within a credit control setting and not be shy of predominantly focusing on telephone based collections. You will have experience working within the technology or telecoms industries and ideally be CICM or AAT qualified.

What you'll get in return
You will receive competitive pay, on site parking when working in the office, flexible working opportunities, 25 days holiday and employer pension contributions.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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